Must Haves:

- Experience with Salesforce Commerce Cloud (SFCC) Business Manager or Shopify

- 2 to 5+ years of merchandising experience in an e-commerce organization.

- Degree in Merchandising, Digital Marketing, eCommerce or similar experience preferred.

- Communicates with tact and diplomacy; written communication is clear, concise, and understandable.

- Accurately defines problems and uses facts to come to a reasonable solution.

- Actively takes initiative; takes action beyond what is necessarily called for.

- Organizes work and initiates action to achieve optimal results; meets established schedules and plans.

- Strong analytical skills with the ability to interpret data and derive actionable insights.

- Familiarity with site merchandising best practices and onsite search optimization.

- Excellent organizational skills and attention to detail to manage multiple tasks and projects simultaneously.

- Demonstrates ability to work collaboratively with cross-functional teams, including marketing, CRO, design, and development.

- Understanding of eCommerce trends and industry best practices.

- Strong communication and presentation skills to articulate ideas and results to stakeholders.

- Proactive, self-motivated, and able to thrive in a fast-paced, dynamic

Main Tasks:

- Content Management: Manage and curate product listings, imagery, descriptions, and other content on the ecommerce site using both Salesforce Commerce Cloud and Shopify. Ensure accurate and up-to-date information is displayed to customers.

- Catalog Management: Oversee the product catalog, including categorization, attributes, and filters, to create a user-friendly and easily navigable shopping experience.

- Promotions and Campaigns: Collaborate with marketing teams to execute online promotions, discounts, and campaigns on the ecommerce site. Monitor and analyze the effectiveness of these activities to optimize future campaigns.

- Personalization: Utilize Salesforce Commerce Cloud and Shopify capabilities to implement personalized shopping experiences based on customer behavior and preferences.

- Search Optimization: Optimize site search functionality and manage search keywords to improve search results and enhance customer satisfaction.

- Inventory Management: Work closely with inventory and fulfillment teams to ensure accurate stock levels, backorders, and inventory visibility on the ecommerce platform.

- In-Platform A/B Testing: Plan and conduct A/B tests on the ecommerce site to measure the impact of different merchandising strategies and continuously improve performance.

- Analytics and Reporting: Utilize data and analytics from Salesforce Commerce Cloud and Shopify to analyze site performance, user behavior, and sales trends. Present findings and recommendations to relevant stakeholders.

- SEO Optimization: Implement SEO best practices to enhance the ecommerce site's visibility and ranking on search engines.

Nice to Haves: Experience in an agency environment is a plus.