After Sales Service Domain Consultant

Description:

Skillset: After Sales Service Domain Consultant.

Experience: 8-14 Years.

Job Location: Mumbai / Bangalore / Pune / Chennai.

Job Description:

- 10-14+ years experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing.

- Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration.

- Consulting and deployment of service / aftermarket management solutions.

- Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.

- Contribute and collaborate with team that implements the solution.

- 70-80% Client Interaction and 30-20% Internal asstes.

- Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.

- Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

Responsibilities:

- Consulting defining strategy, roadmap, business capabilities, requirements and working with team in implementation.

- Identify opportunities through business connects with clients and relationships in TCS ecosystem. Lead RFP responses and contribute.

- Track emerging business models and trends for its applicability in manufacturing.

- Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles. Prepare assets for practice.

- Experience in outcome centric models.