
Director - Sales Operations & Commercial Excellence
Location: Gurugram Sector-32. Work From Office. US Shifts. Immediate Joiner only.
Job Overview:
Key Responsibilities:
- Pipeline & Forecast Management: Develop and manage rigorous pipeline health and forecasting processes; partner with sales leaders to improve predictability.
- HubSpot Administration & Insights: Serve as the internal owner of HubSpot CRM, ensuring clean data, process automation, reporting, and enablement.
- Commercial Excellence: Drive deal desk reviews, pricing governance, discount strategy, and approval workflows for large enterprise deals.
- Sales Enablement Support: Work with Sales and Marketing to streamline onboarding, playbooks, and productivity tools for enterprise sellers.
- Performance Metrics & Dashboards: Define and track KPIs across the sales funnel; create actionable dashboards in HubSpot or via BI tools (e.g., Excel/Power BI/Tableau).
- Stakeholder Collaboration: Work closely with leadership across Sales, Finance, Product, and Marketing on strategic planning, go-to-market effectiveness, and growth programs.
Qualifications:
- Deep experience managing or supporting enterprise sales motions (not SMB or territory-based).
- Hands-on expertise in HubSpot CRM (required).
- Strong data and analytical skills; comfort building forecasts, KPIs, and revenue reports.
Preferred Skills:
- Proven ability to influence senior stakeholders and collaborate cross-functionally.
- Prior experience in fast-growing SaaS, B2B tech, or offshore sales support setup preferred.
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