AdvaRisk - Operations Manager

Job Title - Operations Manager

Job Description:

- Ensuring quality output and timely delivery of legal reports

- Cross-collaboration with various stakeholders from the team including but not Limited to like products, legal, and sales.

- Understand end to product functionalities

- Analyse data from multiple legal documents e.g., land ownership documents/ Mortgage deeds

- Accountable for resolving client queries with the least turnaround time

- Hiring, training, and monitoring the performance of junior operations associates

- Set up an end-to-end operations process as per business requirement.

Day to Day Responsibilities:

- Monitor and verify quality of output

- Conduct regular reviews of team members

- Analysing data and drawing actionable insights

Behavioural expectations:

- Be excited by and have positive outlook to navigate ambiguity

- Passion for results and excellence

- Team player

- Able to work under strict turnaround time

- Must be able to get the job done by working collaboratively with others

- Be inquisitive and an analytical mind; out-of-the-box thinking

- Straightforward and professional

- Good communicator

- Maintain high energy and be a self-motivator

- Ability to think and react in a fast-paced, demanding and often ambiguous environment with strong attention to detail, effective prioritization, and willingness to roll up sleeves to get things done.

- Set realistic yet challenging goals

Qualification and experience:

- Any MBA Graduate only.

- Work Experience - 3-5 years

- Prior experience of working in a Fin Tech Lending domain/ Legal Tech would be bonus

- Excellent knowledge of word processing tools specifically (MS Office Word, Excel, PowerPoint etc.)

- Excellent verbal, written, and interpersonal communication skills in English