Role Overview :

This position is responsible for engaging with prospective families, understanding their academic and personal goals, and guiding them through our service offerings to achieve a high-conversion, high-trust sales experience. This is not a transactional sales roleits about building relationships and earning trust in high-value, premium service engagements.

Responsibilities :

Client Relationship Management :

- Develop and manage long-term relationships with potential and existing clients, ensuring a high level of trust and engagement.

- Conduct personalized consultations to understand clients goals, aspirations, and challenges, aligning them with AddedEducations offerings.

- Collaborate with the client delivery team to manage and ensure continuous engagement with clients post-sign-up to ensure smooth operations and high client satisfaction.

Consultative Sales & Closures :

- Conduct 1:1 consultative sessions to uncover deeper motivations, timelines, and requirements.

- Guide prospects through a structured decision-making process leading to sign-up, including proposal delivery, contract negotiation, and closure.

- Own the full sales pipelinefrom lead identification to conversionensuring all actions are tracked in the CRM and no leads are dropped.

Needs Analysis & Evaluation Planning :

- Gather detailed information about clients academic, personal, and extracurricular profiles to build a holistic understanding of their needs.

- Collaborate with internal teams to co-create customized Evaluation Reports and Engagement Plans that reflect each clients unique journey.

Stakeholder & Influencer Engagement :

- Build and nurture strong relationships with key influencers, educators, and stakeholders in the assigned region.

- Develop partnerships with schools, academies, academic/sports centers, and other relevant institutions to create a steady pipeline of prospects.

Internal Collaboration :

- Partner closely with Enrolment Advisors, counselors, and delivery teams to ensure seamless client experience from prospecting to onboarding.

- Ensure a smooth handover of signed-up clients to the Delivery team while continuing to support overall client success and engagement.

Business Development & Referrals :

- Actively identify new business opportunities through direct outreach and by nurturing existing client relationships.

- Leverage satisfied clients to generate referrals and build brand loyalty within target networks and communities.

Marketing & Brand Engagement :

- Support the marketing team in planning and executing region-specific campaigns, social media outreach, webinars, and workshops.

- Represent AddedEducation at external events and forums, enhancing brand visibility and thought leadership.

Operational Excellence :

- Ensure all data, conversations, and activities are accurately recorded and updated in the central Customer Data Management System (CRM).

- Adhere to organizational processes, policies, and compliance requirements, maintaining operational discipline and professional integrity.

Required Skills and Educational Qualifications :

You should have the passion and the motivation to work in the education industry. The successful candidate will need to have excellent communication skills, both written and verbal.

- A good Bachelors Degree from a reputed university in USA/ UK.

- Result oriented deep critical thinking skills.

- Exceptional communication skills - writing, interviewing and research skills.

- Proficient in G-Suite and Microsoft Office.

- Almost a superhuman attention to detail.

- Ability to juggle multiple projects while meeting demanding deadlines, producing high quality work and projecting a positive attitude.

What Success Looks Like :

- Maintain a 70%+ consultation-to-close ratio on warm leads.

- Build and manage a pipeline of active leads at all times.

- Maintain a client NPS (Net Promoter Score) of 8.5+.

What you will get from us, in return is :

- A highly collaborative environment that pushes you to think beyond your boundaries.

- A diverse workload, keeping you continually stimulated.

- An open forum for expression of ideas.

- Diverse opportunities for entrepreneurial ideas.