Acentra - Director - Program Delivery

Director - Program Delivery

Work Location: Hyderabad or Chennai (open to Bengaluru, Mumbai, Pune, NCR)

Work Arrangement: Requires a minimum of 9 working days per month from the Chennai office, with the remaining days flexible to be worked from any of the other listed locations.

Reports to: VP - Program Delivery

About the Role:

- The Director - Program Delivery will be responsible for leading the successful delivery of multiple software implementation projects, ensuring alignment with client expectations, timelines, and quality standards.

- This role will work closely with cross-functional teams including product engineering, SQA, and client stakeholders to drive execution excellence and continuous improvement.

Key Responsibilities:

- Lead the delivery of multiple concurrent software projects, ensuring adherence to scope, schedule, and quality.

- Collaborate with clients, internal stakeholders, and cross-functional teams to define and manage
delivery plans.

- Monitor project progress, identify risks, and implement mitigation strategies.

- Ensure compliance with Acentra's delivery frameworks, governance models, and quality standards.

- Support the VP in defining and executing technical and delivery strategies.

- Drive continuous improvement initiatives across delivery processes and tools.

- Manage and mentor a team of project managers, solution leads, and delivery staff.

- Contribute to RFP/RFI responses and client solutioning efforts.

- Ensure effective stakeholder communication and reporting.

Qualifications:

- 18+ years of experience in software delivery, with at least 7+ years in a leadership role.

- Strong background in program/project management, preferably in the Healthcare IT domain.

- Proven experience in Agile methodologies and SDLC best practices.

- Demonstrated ability to manage large-scale, complex software implementations.

- Experience working in a global delivery model (onsite-offshore).

- Strong understanding of delivery metrics, estimation, and risk management.

Education: Bachelor's degree in Computer Science, Engineering, or a related field (BE/B.Tech preferred).

Skills & Competencies:

- Agile delivery and engineering principles.

- Budgeting, resource planning, and stakeholder management.

- Strong leadership, communication, and interpersonal skills.

- Analytical thinking and problem-solving mindset.

- Ability to work in a fast-paced, client-facing environment.