Account Manager - Client Servicing/Digital Marketing Business

Job Description:

To execute projects/ day to day delivery of everything that goes out to the clients. Lead a team through various middle level managers/ Team Leads and actively consult with clients regarding the challenges confronting businesses pursuing an online / offline strategies to drive traffic, increase conversion, increase average order size and visitor loyalty.

Responsibilities:

- Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives

- Aware and in pursuit of opportunities for account growth with existing clients

- Responsible for all client communications, conflict resolution, and compliance on client deliverables

- Work collaboratively with the planning and creative teams to develop and execute online/offline strategies

- Manage program execution and financial performance while ensuring that overall strategy is sound and on point

- Effectively manage projects to deliver on Cost, Quality, and Timing targets

- Compile and analyse search data and metrics and make decisions regarding campaign direction

- Basic knowledge of SEM, SEO, Website Development, Social Media & Content

- Maintain schedule performance index and cost performance index

- Follow-up with cross functional departments to strictly adhere to time and action calendar

- Keep quality check-up right from the start till completion of the project

- Provide thorough training to the team members; mentor and guide them on regular basis Job

Requirement:

- Prior work experience in Client Servicing / Account Management

- Should have the ability to effectively and efficiently manage a large team

- Strong awareness on Google Algorithm Updates

- Ability to specify technical changes to technical/development teams

- Excellent communication skills