Role Overview:

We are seeking a high-impact Account Manager to join our Adtech team in Bangalore/Mumbai to serve as the primary strategic partner for our top-tier advertiser clients. In this role, you will navigate the complex digital advertising ecosystem, acting as the bridge between client marketing objectives and our proprietary technology solutions. You will work closely with cross-functional teams, including product, ad operations, and data science, to ensure seamless campaign execution and performance optimization. By fostering deep, long-term relationships and providing data-driven insights, you will directly influence client retention, drive revenue growth, and solidify our market position as a leader in the adtech space.

Key Responsibilities :

- Manage a portfolio of high-value advertiser accounts by proactively identifying opportunities to scale their campaigns and maximize return on ad spend.

- Collaborate with internal ad-ops and technical teams to troubleshoot campaign delivery issues, ensuring that client KPIs are met or exceeded consistently.

- Lead quarterly business reviews with key stakeholders to present performance analytics, industry trends, and strategic recommendations that align with the clients long-term marketing goals.

- Drive upsell and cross-sell initiatives by demonstrating the value of new product features and platform enhancements to existing partners.

- Act as the internal voice of the customer, providing actionable feedback to the product team to influence the development roadmap based on market demands.

Required Skillset:

- Demonstrated ability to manage complex client relationships within the digital advertising or adtech industry, with a focus on consultative selling and strategic account planning.

- Strong analytical proficiency in interpreting campaign data and translating metrics into compelling narratives that drive client decision-making.

- Exceptional communication and negotiation skills, with the ability to influence senior-level stakeholders and navigate challenging client conversations with poise.

- Proven track record of working effectively in a fast-paced, hybrid work environment, balancing multiple priorities across different time zones and client verticals.

- A Bachelors degree in Business, Marketing, or a related field, complemented by 4 - 7 years of experience in client-facing roles within the advertising technology sector.

- Ability to thrive in a collaborative team structure, demonstrating high emotional intelligence and the capacity to align diverse internal teams toward a unified client success strategy.