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Neha S. Athanikar, Manager - Accenture Strategy

Vibhuti Thakkar, Manager - Accenture Strategy

Communication Senior Manager/Associate Director: Educational Requirement: - Prefer degree in Communications, Marketing, Journalism or Literature but also open to major degree in supporting fields such as data science (which helps with audience segmentation/analysis) or areas of study such as organizational or program management that are about running organizations or programs well.) Strong internal Accenture candidates from other areas of the business with different degrees would of course be considered if they meet other criteria. Skills and Work Experience Must Have: - Minimum 15 years experience managing complex global programs and successfully leading geographically diverse, virtual teams. - Exceptional executive presence and stakeholder management. - Excellent written and verbal communication skills - Demonstrated critical strategic thinking and problem-solving skills - Strong data and analytics fluency - Deep experience with program and change management - At ease with quickly adapting to new technologies Good to Have: - Strong ability to quickly build relationships, establish professional networks, collaborate cross-functionally and influence/negotiate outcomes - Excellent organizational and planning skills - Experience with global consulting/services industry Role Scope: - Audience & Calendar is a first-of-its kind capability within M+C People Enablement. As a senior lead on this team, you are the ultimate advocate for Accenture people as we continually strive to elevate the communications principle of "audience-first" and make it real in new and innovative ways. - Driven by data and insights, you are responsible for overseeing the team that collaborates with PE business partners and their stakeholders to ensure that communications are planned and prioritized in a highly curated and targeted manner that reflects the preferences and needs of our internal audiences across Accenture. This is a global role that will need to work across all major time zones. Role summary: - In this role, you will lead a small team of audience experts who are positioned as guardians for our employees and leaders in terms of what communications they will receive and how they will receive them. With an unprecedented understanding of our audience segments, personas and channels, you and your team will collaborate closely with PE Business Partners and their stakeholders on incoming communication requests, owning final oversight of the scheduling, cadence and channel decisions, utilizing channel guidance from the Experience, Channel & Community team. - Is "always do the right thing" one of the leadership essentials you are known for? Are you gifted with exceptionally strong executive presence? Are you prepared to lead (occasionally) uncomfortable, but important, conversations? Do you love the idea of using data-driven insights to ensure outcomes that put the communications needs and preferences of our people first? If you are passionate about leading work that results in Accenture people feeling informed, inspired and engaged, in a way that creates even greater connection and sense of belonging, then this is the job for you. Key responsibilities: - Daily review of communication entries in the People Engagement Calendar for potential audience timing or channel conflicts (all audience team members share this work, including the lead role) - Determine priority audience segments and strategies - Oversee shared, data-led approach to creating/updating priority audience personas that are used to drive targeted, curated outcomes - Constant collaboration with PE Business Partners, Data & Analytics team and Experience, Channel & Community team to ensure we are evolving and offering the latest guidance for optimal outcomes. - Develop additional insights and preferences channels by audience - Ensure priority audiences have managed cadence of communications at all times - Escalation point of contact and oversight to seek out and remediate unmanaged mass audience communication issues as they arise - Deliver monthly reports on mass communication outcomes by priority audience - Oversee quality process to have the audience team share review of all communication activities entered in the PE Calendar, ensuring every entries (can be up to a couple hundred per day) have been assessed for appropriate channel, timing, and other details, with an audience-first mindset. - Tap into Audience & Calendar Hive team for overflow audience work as needed Works closely with: - Reports to Audience & Writing Lead - People Engagement Business Partners and their stakeholders - Audience & Calendar Data & Analytics Lead - People Engagement Technology Enablement Lead - Experience, Channel and Community team - Supervises 3-4 Audience & Calendar Expert resources - Audience & Calendar Hive team

Anywhere in India/Multiple Locations

Accenture -  Senior Manager/Associate Director - Communications 

Job Description for Accenture -  Senior Manager/Associate Director - Communications  in Accenture Solutions Pvt Ltd in  Anywhere in India/Multiple Locations for (15-22) years of experience. Apply Now!

Accenture -  Senior Manager/Associate Director - Communications  | iimjobs.com