ACA Group - Senior Accounts Receivable Analyst

About the job:

Join ACA as an Accounts Receivable Senior Analyst and help drive financial excellence across a dynamic, client-focused organization.

In this hybrid role, youll be a key player in managing end-to-end financial operationsfrom customer onboarding and invoicing to cash application and project reconciliation.

Youll collaborate across teams to ensure accuracy, efficiency, and a seamless client experience.

This position offers a flexible hybrid schedule with two days per week in one of our offices (Pittsburgh, New York, Chattanooga, Portland, ME, or Medford, OR).

Were also open to candidates based in Boston, Chicago, Dallas, Boca Raton, Miami, or Raleigh, where were planning future office expansions.

What youll do:

Financial Operations:

- Oversee and resolve escalation related to cash application and collections during business day hours.

- APS ownership from project creation down to invoicing

- Respond to daily revenue -related inquiries from various stakeholders.

- Provide accurate and timely information to support business decision

- Assist with financial operations related to acquisitions.

- Ensure seamless transition and integration of acquired entities into existing financial systems.

- Assist with financial operations related to acquisitions.

- Ensure seamless transition and integration of acquired entities into existing financial systems.

- Zendesk Ticket Escalations handle and resolve tickets related to financial operation.

- Prioritize and escalate to ensure timely resolution.

- Process terminations in accordance with company policy and procedure

- Maintain accurate and up-to-date records of customer interactions and collection activities.

- Prepare and submit reports on collection efforts and results.

- Develop and maintain strategic partnership with Stakeholders

- Work closely with the Sales AEs and CSMs to address customer issues and improve overall customer satisfaction.

Billing:

- Review, understand and apply the terms of ACAs client agreements.

- Set-up the customer account, consistent with the underlying contract.

- Generate invoices individually or in batches, ensuring consistency of all invoices with the company framework and with the underlying agreements.

- Both fixed fee and hourly invoicing will be part of the responsibilities, including hourly adjustments as needed.

- Perform cash application as required.

- Respond to internal and external inquiries regarding ACA client accounts, clarifying and updating project information and resolving billing discrepancies.

- Perform ad-hod work/special projects as necessary to support ACA on various client and internal initiative.

To Qualify for the role, you will have:

Minimum of 3+ years experience for designated area (Billing or Financial Operations) in a high-volume, fast-paced environment

Ideally, youll also have:

Experience in the Professional Services industry.

What working at ACA offers:

We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business.

About ACA:

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services.

We empower our clients to reimagine GRC and protect and grow their business.

Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

What we commit to: