AAFT - Senior Product Manager

Job Title: Sr. Manager Product.

Location: Noida.

We are seeking a dynamic and experienced Sr. Manager Product to lead our technology initiatives, drive product and process automation, and manage cross-functional stakeholders.

Key Responsibilities:

- Lead the tech team in designing, developing, and deploying scalable digital solutions across various business functions.

- Own and manage the complete technology stack with a strong focus on marketing automation and operational efficiency.

- Oversee and optimize the integration of software like Lead Squared CRM to ensure seamless lead management and customer engagement.

- Implement and manage Learning Management Systems (LMS) for seamless learning delivery.

- Build and execute automation workflows using marketing tools, CRMs, and communication platforms to streamline lead nurturing, onboarding, and customer support processes.

- Collaborate closely with internal teams-Sales, Marketing, Product, and Operations-to understand business needs and translate them into effective tech solutions.

- Manage relationships with external vendors and technology partners to ensure smooth and reliable system performance.

- Mentor and manage a high-performing tech team, ensuring timely project delivery and adherence to quality and security standards.

- Define key performance indicators (KPIs), monitor performance for the tech team, and regularly report progress to senior management.

Key Skills & Qualifications:

- Bachelor's/Master's degree in Computer Science, IT, or related field.

- 8-10 years of hands-on experience in tech leadership roles.

- Proven experience with LeadSquared, Ozonetel, and LMS platforms.

- Strong understanding of marketing automation tools and CRM integration.

- Excellent stakeholder management and communication skills.

- Proficient in project management methodologies and agile practices.

- Ability to work in a fast-paced, data-driven environment with multiple priorities.