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Role Overview : We are looking for a highly analytical and execution-driven Senior Program Manager - Control Tower to own end-to-end supply chain control tower operations and drive operational excellence through data-driven decision-making, cross-functional program execution, and process optimization. The ideal candidate will have strong program management, stakeholder management, and analytics skills, with hands-on experience in logistics or supply chain operations. Key Responsibilities : 1. Own and manage the end-to-end Control Tower operations for the supply chain operations. 2. Define, track, and monitor key operational metrics to ensure reliable operational excellence. 3. Lead cross-functional change management initiatives, involving rollout of new products, processes, and operational programs. 4. Drive end-to-end implementation of new SOPs, involving documentation, team training, adoption tracking, and governance. 5. Maintain and continuously improve the SOP repository to ensure process standardization. 6. Identify opportunities for operational excellence through data-driven insights and process optimization. 7. Own overall people efficiency in supply chain team with right process and product interventions. 8. Drive continuous improvement initiatives across critical business metrics such as Return Order %, Cancellation %, Post-delivery Issues, SLA Adherence, and Operational Productivity. 9. Build dashboards and perform deep-dive analysis to identify trends, root causes, and improvement opportunities. 10. Collaborate closely with Product, Data, Operations, Engineering, and Business teams to execute high-impact initiatives. Skill Sets Required : - UG/PG from Tier-1 institutes (Mandatory). - Minimum 3 years of experience in Control Tower or Supply Chain, or Logistics. - Prior Experience in Logistics, Supply Chain, or E-commerce companies would be preferred. - Strong knowledge of SQL (Mandatory). - Excellent problem-solving and structured thinking ability. - We are in Gurgaon and work 5.5 Days a week. - This is Work from Office role.

Gurgaon/Gurugram

AGRIM - Senior Program Manager - Supply Chain 

Job Description for AGRIM - Senior Program Manager - Supply Chain  in AGRIM in  Gurgaon/Gurugram for (3-5) years of experience. Apply Now!

AGRIM - Senior Program Manager - Supply Chain  | iimjobs.com