Job/Soft skill training

Health insurance

Office cab/shuttle

Cafeteria

Free meal

Child care facility

Professional degree assistance

Rewards & recognition

International/On-site exposure

Recreational activities

Gifts on festivals

Rapido Reviews by Employees

Associate Manager

Business Operations Executive

Captain

Driver

Deputy Manager

Operations Executive

Customer Care Executive

Rider

Senior Data Analyst

Business Analyst

Senior Manager

Delivery Boy

Assistant Manager

Data Analyst

Operations Manager

Team Lead

Deputy Manager Operations

City Head

Customer Service Executive

Supply Associate

Executive

Customer Support Executive

Risk Analyst

Associate Operations Manager

Assistant Manager Operations

Team Lead Operations

CAR Driver

Associate

Senior Business Operations Executive

Company Overview: Roppen Transportation Services Private Limited, widely recognized as Rapido, is India's largest bike-taxi platform. The company is revolutionizing urban mobility by providing affordable, accessible, and efficient transportation solutions through a tech-enabled marketplace. Operating across hundreds of cities, Rapido connects millions of commuters with bike and auto-rickshaw captains, significantly reducing travel time and congestion in dense urban environments. The company fosters a fast-paced, data-driven culture that prioritizes operational excellence and customer-centric innovation. Role Overview: - The Regional Manager for Last Mile Operations will oversee the end-to-end execution of logistics and fleet performance within their assigned territory. This role involves managing a high-performing team of area managers and ground operations staff to ensure service reliability, captain availability, and operational efficiency. - You will work closely with cross-functional teams, including product, marketing, and central operations, to translate business strategies into actionable ground-level plans. By driving performance metrics and optimizing delivery networks, you will directly influence the company's market share and the overall experience for both our captains and end-users. Key Responsibilities: - Lead and mentor a regional team to ensure adherence to operational KPIs, including serviceability, turnaround time, and cost-efficiency. - Analyze regional performance data to identify bottlenecks in the supply chain and implement data-backed solutions to improve operational throughput. - Manage stakeholder relationships across the region to ensure seamless execution of last-mile logistics and fleet onboarding processes. - Drive continuous improvement initiatives by streamlining ground processes and implementing best practices to enhance captain productivity. - Monitor market trends and competitor activities to adjust operational strategies proactively, ensuring the region remains competitive and profitable. - Oversee resource allocation and budget management to ensure optimal utilization of assets and manpower across all operational hubs. Required Skillset: - Demonstrated ability to manage large-scale operations and cross-functional teams in a high-pressure, fast-paced environment. - Strong analytical mindset with the ability to translate complex datasets into actionable business insights and strategic decisions. - Proven track record in solving complex operational problems and navigating ambiguity to achieve business objectives. - Excellent communication and interpersonal skills, capable of influencing stakeholders and leading diverse teams effectively. - Proficiency in logistics management and last-mile delivery frameworks, with a deep understanding of urban mobility challenges. - A minimum of 3 to 5 years of professional experience in operations, logistics, or supply chain management. - Educational background from a premier institute is preferred, reflecting a strong foundation in management or engineering principles. - Ability to work effectively in an on-site, field-intensive environment across locations including Hyderabad, Kolkata, Mumbai, Pune, and Delhi NCR.

Hyderabad

Kolkata

Mumbai

Pune

Delhi NCR

Rapido -  Regional Manager - Last Mile Operations 

Job Description for Rapido -  Regional Manager - Last Mile Operations  in Rapido in  Hyderabad Kolkata Mumbai Pune Delhi NCR for (3-5) years of experience. Apply Now!

Rapido -  Regional Manager - Last Mile Operations  | iimjobs.com