- The Program Manager will be responsible for the day-to-day orchestration and delivery of complex CRM and safety culture transformation programmes, ensuring disciplined execution across sites, workstreams, and stakeholders.

- This role is the engine of delivery, translating strategy into action, tracking progress, resolving issues, and maintaining momentum over multiyear programmes.

Key Responsibilities:

Programme delivery & coordination:

- Manage end-to-end delivery of CRM programmes across multiple sites and workstreams.

- Develop and maintain detailed programme plans, milestones, and dependencies.

- Coordinate site assessments, training, coaching, surveys, and governance forums.

- Ensure delivery remains aligned to agreed objectives, timelines, and outcomes.

Performance tracking & reporting:

- Track progress against CRM maturity, behavioral indicators, and control effectiveness.

- Integrate insights from site assessments, surveys, and verification data.

- Prepare clear, executive- ready reports for steering committees and senior leadership.

- Highlight risks, issues, and corrective actions early and transparently.

Stakeholder management:

- Act as the primary coordination point between ERM, client teams, and delivery partners.

- Support site leaders and supervisors in understanding programme expectations.

- Ensure consistency of messaging, tools, and approaches across locations.

- Facilitate problem- solving where operational realities challenge programme design.

Quality and discipline:

- Ensure that CRM activities remain focused on fatal risk reduction, not compliance volume.

- Maintain discipline around action closure, escalation, and follow- through.

- Support the Senior Director in ensuring consistency and technical integrity of delivery.

- Capture lessons learned and feed them back into programme refinement.

Essential:

Experience and background:

- 8-12 years of experience in safety, risk management, or operational improvement roles.

- Experience managing large, multi- site programmes in metals or mining environments.

- Solid understanding of critical risk management, safety systems, and field execution.

- Strong programme management skills, including planning, tracking, and reporting.

- Comfort operating between frontline teams and senior leadership.

Highly desirable:

- Experience supporting or implementing CRM / CCM programmes.

- Exposure to international mining operations or global programmes.

- Consulting or advisory experience alongside operational delivery.

What success looks like:

- Programme runs with clarity, pace, and discipline.

- Site teams know exactly what is expected and by when.

- Leaders have clear visibility of progress and issues.

- CRM activities translate into real behaviour and control improvements.

APAC Ready to Lead Way:

- At ERM, your work creates impact that matters, helping global organizations tackle the most pressing sustainability challenges while shaping a better future for communities and the environment.

- Our vision is to empower you to grow, lead, and innovate alongside world-class clients on transformative projects.

- We prioritize wellbeing, continuous learning, and an inclusive culture where collaboration, expertise, and purpose drive meaningful impact.

- At ERM, diverse perspectives are celebrated, and innovation thrives.

- If you're ready to make sustainability your mission and build a career that creates lasting change, your journey starts here.

- You can apply for this role through Careers or through the internal careers portal if you are a current employee.

- Discover Life at ERM.

- Curious about our culture and what makes ERM a great place to grow your career? Explore these resources to learn more about our people, values, and the impact we create:.

- Talent Brochure: TM Candidate brochure.

- Life at ERM: Life at ERM.