Senior Category Manager

About the Role

We are hiring on behalf of our client for a Senior Category Manager role. This position is ideal for individuals who thrive in high-ownership, operations-driven environments and enjoy solving complex business problems at scale. You will play a key role in driving operational excellence, enhancing partner performance, and scaling category growth across multiple cities.

Key Responsibilities

- Drive operational excellence across assigned cities, ensuring consistent and high-quality service delivery

- Manage partner lifecycle including onboarding, training, and continuous quality improvement

- Lead strategic initiatives focused on service innovation and category expansion

- Collaborate with cross-functional teams to execute large-scale business projects

- Own and track key business metrics, identifying areas for improvement and optimization

- Enhance customer experience through data-driven decision-making and process improvements

Eligibility Criteria

- 2-4 years of experience in Operations, Strategy, Consulting, or Program Management roles

- Strong analytical and problem-solving skills with a structured approach to execution

- Proven experience in driving projects or business initiatives end-to-end

- Demonstrated ownership mindset with the ability to work in fast-paced environments

- Strong stakeholder management and communication skills

- Postgraduate (MBA or equivalent) preferred

Why Consider This Opportunity?

- Work in a high-impact, high-ownership role with direct business visibility

- Opportunity to solve complex operational challenges at scale

- Exposure to cross-functional collaboration and strategic initiatives

- Fast-paced environment with strong learning and growth opportunities