Zelis Reviews by Employees

Senior Software Engineer

Description: About Us: Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts driving real, measurable results for clients. Why We Do What We Do: In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster aholistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis award-winning culture. Position Overview: Key Responsibilities: Contract Management: - Draft, review, and negotiate contracts including MSAs, SOWs, EULAs, NDAs, BAAs, order forms and contract amendments. - Read and analyze existing contracts to identify key terms, obligations, and risks. - Collaborate with legal, compliance, and risk teams to ensure contract alignment with regulatory standards. - Coordinate contract approval workflows and obtain necessary internal sign-offs. - Facilitate execution of contracts using e-signature platforms (e.g., DocuSign, Adobe Sign). - Utilize Contract Lifecycle Management (CLM) tools to track contract status, obligations, and renewals. - Support renewals, extensions, and amendments. - Understand contract clauses relating to compliance with data privacy, cybersecurity, and healthcare regulations (e.g., HIPAA, PCI-DSS). Cross-Functional Collaboration: - Partner with technology, business, legal, infosec, and data privacy teams. Compliance & Documentation: - Ensure procurement activities comply with internal policies and external regulations. - Maintain accurate records of contracts and audit trails. Required Skills & Qualifications: Education: Bachelors degree in Business, Supply Chain Management, Law, or related field. Experience: 5-8 years in vendor contract drafting and negotiation ideally in Legal or Procurement department, and preferably in services or fintech or healthcare sectors serving the United States of America and India. Technical Skills: - Proficiency in Contract Lifecycle Management tools (like Intelagree, Icertis, Ironclad, etc.), ticketing management / workflow portal (like ServiceNow, Jira, etc.) Microsoft Office Suite and procurement software (like Workday ERP, SAP, Oracle, Coupa). - Familiarity with ERP systems and data analysis tools. - Experience with e-signature tools like DocuSign or Adobe Sign or native to CLM systems. - Setting up and running meetings using Microsoft Outlook. Soft Skills: - Strong negotiation and written and verbal communication skills. - Detail-oriented with analytical thinking. - Ability to manage multiple stakeholders and deadlines. Preferred Qualifications: - Experience in global procurement or Legal supporting procurement working with international vendors. - Understanding of array of sourcing categories including consulting and professional services, facilities, equipment, IT Software, Hardware and Services contracts. - Familiarity with fintech regulations and healthcare compliance. Key Responsibilities: Contract Management: - Draft, review, and negotiate contracts including MSAs, SOWs, EULAs, NDAs, BAAs, order forms and contract amendments. - Read and analyze existing contracts to identify key terms, obligations, and risks. - Collaborate with legal, compliance, and risk teams to ensure contract alignment with regulatory standards. - Coordinate contract approval workflows and obtain necessary internal sign-offs. - Facilitate execution of contracts using e-signature platforms (e.g., DocuSign, Adobe Sign). - Utilize Contract Lifecycle Management (CLM) tools to track contract status, obligations, and renewals. - Support renewals, extensions, and amendments. - Understand contract clauses relating to compliance with data privacy, cybersecurity, and healthcare regulations (e.g., HIPAA, PCI-DSS). Cross-Functional Collaboration: - Partner with technology, business, legal, infosec, and data privacy teams. Compliance & Documentation: - Ensure procurement activities comply with internal policies and external regulations. - Maintain accurate records of contracts and audit trails. Required Skills & Qualifications: Education: Bachelors degree in Business, Supply Chain Management, Law, or related field. Experience: 5-8 years in vendor contract drafting and negotiation ideally in Legal or Procurement department, and preferably in services or fintech or healthcare sectors serving the United States of America and India. Technical Skills: - Proficiency in Contract Lifecycle Management tools (like Intelagree, Icertis, Ironclad, etc.), ticketing management / workflow portal (like ServiceNow, Jira, etc.) Microsoft Office Suite and procurement software (like Workday ERP, SAP, Oracle, Coupa). - Familiarity with ERP systems and data analysis tools. - Experience with e-signature tools like DocuSign or Adobe Sign or native to CLM systems. - Setting up and running meetings using Microsoft Outlook. Soft Skills: - Strong negotiation and written and verbal communication skills. - Detail-oriented with analytical thinking. - Ability to manage multiple stakeholders and deadlines. Preferred Qualifications: - Experience in global procurement or Legal supporting procurement working with international vendors. - Understanding of array of sourcing categories including consulting and professional services, facilities, equipment, IT Software, Hardware and Services contracts. - Familiarity with fintech regulations and healthcare compliance. Commitment to Diversity, Equity,Inclusion, and Belonging: At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. Equal Employment Opportunity: Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Accessibility Support: We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.

Hyderabad

Zelis Healthcare - Contract Specialist 

Description: About Us. Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts driving real, measurable results for clients. Why We Do What We Do. In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster aholistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis award-winning culture. Position Overview: Objectives of this role. - Lead team scrums to define product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project. - Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals. - Work closely with product managers and business teams to create and maintain product backlog according to business value or ROI. - Remain up to date on trends and best practices for agile project management. Responsibilities: - Plan and prioritize product development and product feature backlog. - Develop detailed product feature specifications and ensure theyre clearly understood by relevant teams. - Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy. - Mitigate roadblocks to achieving sprint/release goals. - Lead the product-release plans and set expectations for delivery of new functionalities. - Serve as product ambassador internally and externally, sharing knowledge and answering questions. Required Skills And Qualifications: - Five or more years of experience in product development. - In-depth knowledge of agile methodology for project management. - Understanding of business value related to features and functions. - Outstanding communication, presentation, and leadership skills. - Sharp analytical and problem-solving skills. - Ability to effectively manage conflicting needs of stakeholders. Preferred Skills And Qualifications: - Bachelors degree (or equivalent) in related discipline. - Proficiency with applicable project management tools and technology. Commitment to Diversity, Equity,Inclusion, and Belonging: At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. Equal Employment Opportunity: Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Others

Zelis Healthcare - Product Owner 

About Us: Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts driving real, measurable results for clients. Why We Do What We Do: In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster aholistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis award-winning culture. Position Overview: Role Overview: Zelis is a highly skilled Product Manager to serve as the primary point of contact for all product-related needs in our Enterprise Technology vertical. This role will focus on contact center solutions, specifically Kore.AI and CXOne, to enhance customer engagement and operational efficiency. The successful candidate will manage the roadmap, collaborate with the stakeholders in the business units and enterprise groups, and ensure alignment between business needs and technical delivery. Key Responsibilities: - Serve as the primary product liaison for enterprise technology, focusing on Kore.AI and CXOne. - Develop, own, and execute the product roadmap, ensuring alignment with business priorities and customer experience goals. - Partner with cross-functional teams (engineering, operations, customer success, and IT) to drive implementation, enhancements, and integrations. - Translate business requirements into actionable product features and user stories. - Lead stakeholder communication, managing expectations and providing regular updates on product performance and initiatives. - Stay up to date on emerging trends in contact center technology and AI-driven solutions, recommending best practices and innovations. - Provide thought leadership on customer engagement strategies and contact center optimization. Qualifications: - Bachelors degree in Business, Information Technology, or a related field required; Masters degree preferred. - 5+ years of product management experience, ideally in enterprise technology or customer experience domains. - US Healthcare exposure a plus. - Strong background in contact center platforms, with direct experience in Kore.AI and/or CXOne preferred. - Demonstrated success in defining and launching impactful product initiatives. - Excellent communication, presentation, and stakeholder management skills, with fluent English proficiency. - Strong analytical skills and the ability to make data-driven decisions. - Interest and/or experience in AI-based product development, conversational AI, or automation considered a strong plus. - Preferred certifications: Pragmatic Institute (PMC), Certified Scrum Product Owner (CSPO), or equivalent product management certifications.

Zelis - Product Manager 

About Us: Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts driving real, measurable results for clients. Why We Do What We Do? In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster aholistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis award-winning culture. Position Overview: Zelis Price Optimization Implementation Services is seeking to hire a Business Reporting and Process Analyst. This blended role is responsible for enabling high quality business analytics solutions and to identify ways to improve the departments workflow, policies and methodologies; all with the goal to deliver valued business outcomes and lead to informed decisions for Zelis key stakeholders as well as Implementation Services departmental leadership. The Business Reporting and Process Analyst works as a part of the Price Optimization Implementation Services team. The new role will report to Sr. Manager, Implementation and will be an individual contributor positioned in Zelis Hyderabad, India office. Key Responsibilities: - Supports standing and ad hoc reporting requests and responsible for the data integrity for the Implementations team. - Interact with all areas of Price including, but not limited to Client Services, Service Operations, Implementation Services, Adjudication Partnership, Learning Services, and Product Management to adequately gather and execute Implementations reporting. - Gather reporting requirements for Implementations and document the as is processes for gathering, reviewing, synthesizing and presenting reportable data; this require coordination between cross-functional teams (including but not limited to the Power BI team, Product Owners and General Managers. - Gather and analyze critical business process and reporting details and propose recommendations based upon the data gathered and current and future state departmental needs. - Translate departmental requirements into actionable measurement and deliver reporting tools and process documentation that are clearer, more detailed and more complete; this could involve a translation of existing requirements along with the determination and development of new requirements. - Serve a key participative role in the future, to be development efforts; recommend efficiencies in reporting and processes that could include, but not limited to, reporting cadence, data capture, data presentation, process modification, technology enhancements, efficiency measurements, etc., - Collaborate with Implementations leadership to determine areas of upstream and/or downstream impact that may cause variances in reporting or processes. - Provide verbatim commentary on data to identify trends, positive or negative, along with evidentiary data supporting and/or explaining these trends including influence from collaborating departments within or outside of Implementations. - Communicate reporting and process discrepancies to leadership and to encourage internal problem-solving and overall alignment. - Collaborate with reporting and/or process counterpart to ensure process and reporting alignment through the Implementations areas. - Review processes on a regular and timely basis to determine whether they are up-to-date with internal Zelis and external industry standards. - Develop a communication strategy and/or cadence to help inform the leading indicators of trends or potential issues by developing baseline measurements and identifying where there is a deviation. - Ensure that all reporting complies with state and federally mandated legislation relevant to our business (e.g., HIPAA and other data protection requirements). - Collaboration to ensure that any needed learning resources are properly generated and that potential reporting changes align with QA conditions while also compiling data to inform associate performance metrics to generate KPI measurements. - Embrace an environment of continuous improvement and innovation within the Implementations area. Required Experience / Skills: - Bachelors or Master;s Degree in Business, Statistics, Mathematics, Economics, Accounting or Finance or a related field. - 4+ years of experience in data analysis, reporting or business intelligence. - Advanced proficiency in Microsoft Excel, Microsoft Access, SQL, SmartSheet, Microsoft Access, Microsoft Visio, Lucidchart and other data and process capture tools. - Ability to work with large data sets and analyze complex data. - Excellent communication and presentation skills. - Strong attention to detail and accuracy. - Experience with data visualization tools such as PowerBI and SSRS leading to advanced charts, graphs and other visual data expressions. - Proficient understanding of statistical analysis and modeling. - Knowledge of database design and data warehousing principles. - Ability to work independently and to self-prioritize workload, meet deadlines, and adjust to unforeseen circumstances requiring an expedited response. - Ability to collaborate and interact between teams; along adapting to varying management styles and approaches. - Ability to understand the core roles & responsibilities of each department; and how individual departments interact with other areas and how they can each impact the others processes. - Demonstrated acumen for summarizing data and providing commentary at a variety of levels including executive summaries. - Experience in a fast-paced, deadline-driven environment while demonstrating superior organizational and time management skills. - Strong command of spoken and written English. - Experience working in agile development environments including JIRA. - Ability to prioritize and manage multiple concurrent projects. Preferred Experience / Skills: - Experience in the healthcare technology industry. - Experience in a client services, client support, client experience. - Experience with data visualization tool, Power BI.

Zelis - Business Reporting & Process Analyst - Price Optimization Implementation 

Job Title: Financial Analyst, FP&A Shared Services Team, Zelis India Reports To: Head of FP&A Zelis India, dotted line reporting to Sr Director, Zelis Inc Department: Finance Shared Services, Technology Location: Hyderabad, India Position Overview: Zelis is a leading US-based company that operates in Healthcare Information Technology. We have established a Shared Services Center in India to provide Accounting and Financial services to our US-based operations. We are currently seeking a skilled Financial Analyst, FP&A to join our Shared Services Team in India. The Financial Analyst will play a key role in analyzing the Financials of our company, with an emphasis on Sales and Marketing, by helping Management make strategic or financial decisions. KEY RESPONSIBILITIES: - Strong analytical and financial planning, budgeting, and reporting experience with the ability to build structured processes with key leaders in the organization. - Ability to understand business drivers and application of those to the processes. - Perform quantitative analysis of operational and financial data, including Sales bookings, pipeline composition and trends. - Assist Management with strategic and financial decision-making. - Perform financial budgeting, forecasting and variance analysis at regular intervals. - Prepare presentations for Senior Management to communicate key findings and recommendations. - Collaborate with cross-functional teams to support business initiatives. - Develop and maintain financial models to support decision-making. - Collaborate with other departments to ensure accurate financial reporting and analysis. - Participate in process improvement initiatives and identify opportunities to streamline processes. Required: EDUCATION AND professional experience: - Masters degree in Finance, Accounting, or a related field - 6+ years of experience in a similar role - Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy. - Excellent communication skills with the ability to present complex financial information in an understandable manner. - Proficiency in Microsoft Excel, financial modelling tools, and working knowledge of sophisticated ERP environments. Experience with Workday Financials and/or Adaptive Insights a plus. Familiarity with Salesforce, or similar CRM tool, also a plus. - Working knowledge of US GAAP policies and procedures. - Ability to work independently as well as part of a team. - Prior experience working in a Shared Services Center preferred, primarily supporting Sales and Marketing

Zelis - Financial Analyst - Financial Planning & Analysis 

Apply to 5 Zelis jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Zelis Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 5 Zelis jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Zelis Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

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