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Customer Support Executive

Customer Experience Specialist Job Description Location: Bangalore (Work from Office) Shift: Day Shift (No Night Shifts), Rotational shifts Working Days: 6 days/week Job Type: Full-time, On-site Cab Facility: Not provided Salary CTC - UptoRs.8 LPA About the Opportunity: We are looking for high-caliber, articulate, and customer-focused Pre-Sales Specialists to join our premium Health & Life Insurance vertical. This role is ideal for individuals who possess exceptional communication finesse, persuasive abilities, and a consultative approach. Key Responsibilities: - Conduct consultative interactions with potential customers. - Perform detailed need analysis and recommend best-fit solutions. - Provide product information and clarify policy-related queries. - Warm-transfer qualified leads to the Sales/Advisory team. - Identify up-selling and cross-selling opportunities. - Maintain CRM accuracy and ensure premium customer experience. Requirements: - Education: Any Graduate / Any Postgraduate - Experience: 0 - 5 or above years (Freshers with great communication skills can apply) - Languages: Excellent and Strong communication skills in English & any regional languages like Hindi, Bengali, Marathi, Kannada, Tamil, Telugu, Malayalam Key Competencies: - Elite-level communication with clarity and warmth - Strong listening and customer-first mindset - Ability to manage complex queries - Excellent objection handling and relationship skills - High level of professionalism and confidence Why Join Us? - Premium voice process with Day Shifts - enjoy work-life balance - Strong growth and learning opportunities - Vibrant and collaborative team culture - Great learning experience - Best-in-industry compensation

Bangalore

Valuestream - Customer Experience Specialist - Presales 

Apply to 1 Valuestream Business Solutions jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Valuestream Business Solutions Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 1 Valuestream Business Solutions jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Valuestream Business Solutions Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

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