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Key Responsibilities Remote Patient Monitoring & Clinical Surveillance (CORE) - Design, implement, and scale remote patient monitoring (RPM) programs across dialysis centers, home care, and post-discharge settings - Define continuous monitoring protocols for vitals, dialysis parameters, alerts, and early-warning indicators - Establish risk stratification logic, alert thresholds, and triage models for chronic and high-risk patients Command Center Setup & 247 Operations - Establish physical and digital clinical command center infrastructure optimized for RPM workflows - Define staffing models (nurses, duty doctors, care coordinators), shifts, SOPs, and escalation governance - Ensure high uptime, data integrity, alert reliability, and regulatory compliance in a 247 environment Escalation & Care Coordination - Design and operationalize nurse - duty doctor - nephrologist - emergency escalation pathways - Coordinate real-time responses with hospitals, dialysis centers, ambulances, and home care teams - Ensure continuity of care across transitions (center - home - hospital) Clinical Quality, Safety & Outcomes - Translate RPM data into clinical quality metrics, complication reduction programs, and safety dashboards - Lead incident management, root-cause analysis, and corrective action frameworks - Own outcomes such as hospitalization reduction, early complication detection, and patient safety KPIs Technology & Platform Enablement - Convert clinical monitoring workflows into dashboards, alerts, rules engines, and decision trees - Drive integration with dialysis machines, RPM devices, wearables, EMR/HIS, and patient apps - Act as the clinical-operations bridge to product and engineering teams, ensuring RPM usability and scalability Scale, Economics & Governance - Own and manage PnL of the command centre and drive it as a profit vertical - Support multi-city, enterprise, and partner deployments - Drive productivity, utilization, and RPM unit economics Qualifications & Experience - MBBS / BDS with MHA / MBA (or equivalent) (Clinical /Remote monitoring background is essential) - 8+ years of experience in clinical operations with direct exposure to Remote Patient Monitoring (RPM), command centers, or digitally enabled care models - Hands-on experience designing or operating real-time monitoring, alerting, and escalation systems Strong understanding of patient safety, clinical governance, and quality frameworks

Mumbai

Lord's Mark -  Head - Clinical Command Center 

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Apply to 1 Lords Mark Industries jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Lords Mark Industries Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Lords Mark Industries Jobs

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