Instawork India Reviews by Employees

Data Operations Analyst

Description: About Instawork: Founded in 2015, Instawork is the nations leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economiesand we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and were doing it at scale. Join our team to help us build something that matters! Were looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy About the job: Instaworks vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, were supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact. We are seeking a detail-oriented and proactive Assistant Manager - Training to join our team. This role is responsible for developing and delivering engaging training sessions, creating high-quality training materials, and ensuring that all content aligns with learning objectives and performance outcomes. The ideal candidate should have a solid understanding of content creation principles, and training facilitation. In addition, they should be enthusiastic about identifying opportunities to improve team efficiency and enhance customer satisfaction. Experience with video editing and e-learning development is a plus but not required. Key Responsibilities: Content Development & Training Material Creation: - Design, develop, and maintain training materials, including manuals, guides, newsletters, presentations, and handouts. - Create PowerPoint presentations that effectively communicate key concepts and reinforce learning objectives. - Develop structured training agendas and lesson plans that align with organizational goals. - Ensure all training materials are clear, concise, and visually engaging. Training Delivery & Facilitation: - Conduct in-person and virtual training sessions to educate employees on key topics. - Use interactive training techniques to enhance learner engagement and retention. - Monitor trainee progress and provide constructive feedback. Learning Development: - Collaborate with subject matter experts (SMEs) to ensure the accuracy and relevance of training content. - Conduct training needs assessments in collaboration with managers and team leads to identify skill gaps and learning opportunities.Assist in creating e-learning modules and interactive training experiences. - Support the development of performance metrics to track training impact on operational outcomes. - Analyze performance data and feedback to inform targeted learning solutions. Qualifications & Skills: - Bachelors and Master's degree in related field (or equivalent experience). - 3-5 years of experience in training, instructional design, or content creation. - Strong proficiency in Microsoft PowerPoint and other content development tools. - Ability to develop clear, structured, and engaging training materials. - Excellent verbal and written communication skills. - Strong attention to detail and ability to review materials for accuracy and clarity. - Good-to-have: Experience with e-learning tools (e.g., Articulate, Captivate, or similar). - Good-to-have: Basic video editing skills (e.g., Camtasia, Adobe Premiere, or similar). - Fully onsite role with a 6-day working week. Our Values: - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and dont shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means its OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning Were a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

Bangalore

Instawork - Team Lead/Assistant Manager - Training 

About Instawork: Founded in 2015, Instawork is the nation's leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies-and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we're doing it at scale. Join our team to help us build something that matters! We're looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Personnel Privacy Policy Who You Are: - Automation Enthusiast: You're passionate about eliminating manual work through automation. You've built workflows using tools like n8n, Zapier, or Make.com, and you're always looking for the next process to optimize. - AI-Powered Problem Solver: You actively leverage AI tools like ChatGPT, Claude, or other LLMs to enhance your productivity, solve complex problems, and generate insights. You see AI as a powerful co-pilot in your daily work. - Data-Driven & Analytical: You're comfortable diving into databases using SQL, analyzing trends in Excel or Google Sheets, and creating dashboards to visualize operational metrics. You use data to drive decisions and measure impact. - Technical Tinkerer: You enjoy building solutions using no-code/low-code platforms like Replit, Retool, or similar tools. You're not afraid to write simple scripts or work with APIs to connect systems and automate workflows. - Process Optimizer: You have a natural instinct for identifying inefficiencies and redesigning processes. You're organized, detail-oriented, and obsessed with creating scalable, repeatable systems. - Self-Starter & Collaborative: You can work independently to manage multiple projects while also partnering effectively with cross-functional teams including Biz-Ops, product, sales, and payroll. What You'll Do: - Own Data Quality & Integrity: Implement and maintain robust processes for validating and verifying data accuracy, consistency, and completeness across all platforms. Develop and enforce data quality standards that become the foundation of operational excellence. - Build & Deploy Automation Solutions: Design and implement automation workflows using N8n, Zapier, or custom scripts to eliminate repetitive manual tasks. Identify bottlenecks in current processes and create scalable automation solutions that improve team efficiency. - Leverage AI for Operational Excellence: Utilize AI tools like ChatGPT, Claude, and other LLMs to automate data processing, generate insights, create documentation, and enhance decision-making. Experiment with new AI capabilities to continuously improve operational workflows. - Manage End-to-End Projects: Own short-term and long-term operational projects with comprehensive documentation and strict adherence to timelines. Define performance metrics, accuracy benchmarks, and provide proactive updates to stakeholders throughout the project lifecycle. - Drive Process Improvements: Continuously identify opportunities to streamline operations through automation, better tooling, and process redesign. Collaborate with cross-functional teams to implement solutions that reduce manual work and improve data accuracy. - Partner Across Functions: Work closely with Biz-Ops, product management, engineering, billing ops, and sales teams to understand data requirements and operational needs. Collaborate on initiatives that enhance data accessibility and usability for all stakeholders. Nice To Have: - Scripting & Development Skills: Experience with Python, JavaScript, or other scripting languages for building custom automation solutions and data processing scripts. - API & Integration Expertise: Hands-on experience working with REST APIs, webhooks, and system integrations to connect disparate platforms and automate data flows. - Data Visualization Skills: Experience creating dashboards and reports using Tableau, Power BI, Looker, or similar visualization tools to communicate insights to stakeholders. - Startup Experience: Previous experience working in a fast-paced startup environment where you wore multiple hats and adapted quickly to changing priorities.

Instawork - Product Operations Analyst 

Description: About Instawork: Instawork is the fastest growing career marketplace for hospitality professionals. We've changed how traditional recruiting works for small businesses (e.g a sign on the window) by turning the process into an automated matching solution. Our vision is to create economic opportunity for local businesses and professionals, globally. We're rapidly expanding across the US. From Michelin-star restaurants to small coffee shops, we make it easy for local businesses to find on-demand quality workers. Job Description: Function: Technical Management - Product Management, Design and Creative - UX / Visual Design Product Management, UX DesignWireframing+2 more Product Lifecycle Management, Enterprise Software Responsibilities: - Synthesize feedback, data, and company goals to develop a product roadmap to disrupt the on-demand staffing industry. - Define, measure, and share the important critical metrics to measure the success of our on-demand staffing product. - Partner with design, engineering, and operations to scope and build features that solve user problems. - Work directly with customers to understand the efficacy of our current product and share the context with the company. Requirements: - Has 6+ years of overall experience with at least 4 years as a product manager in internet/e-commerce industry. - Has strong analytical chops, is metric-driven, and can use SQL or reporting tools to derive actionable insights from user behavior. - Is familiar with design and engineering best practices and standards on the web and mobile. - Talk directly with customers regularly and are passionate about helping both sides of our marketplace. - Is excited to work in a fast-paced environment, is comfortable with making decisions in ambiguity, and has a strong bias for action. Bonus: - MBA from Tier 1 institute - IIMA, C, B, L, and ISB. - Entrepreneurship or small startup experience

Instawork - Senior Product Manager 

Apply to 3 Instawork India jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Instawork India Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 3 Instawork India jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Instawork India Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Instawork India Jobs