GIVA Jewellery Reviews by Employees

Store Manager

Senior Fashion Consultant

Fashion Consultant

Customer Support Executive

Assistant Manager

Assistant Store Manager

Sales Executive

Graphic Designer

HR Associate

Cluster Manager

Customer Support Associate

Retail Store Manager

Area Manager

- The Cluster Manager - Retail is responsible for overseeing the operations, performance, and profitability of multiple retail stores within a designated geographical cluster. - The role's primary objectives are to drive sales, enhance customer satisfaction, and ensure operational excellence across all stores. - The Cluster Manager will lead store teams, manage budgets, and deliver an exceptional shopping experience while achieving business targets. Key Responsibilities: Sales & Performance Management: - Develop and implement strategies to achieve or exceed sales targets across the cluster. - Monitor and analyze sales performance, identify trends, and take corrective action to maximize profitability. - Conduct regular store visits to assess performance, provide guidance, and ensure adherence to company standards. Team Leadership & Development: - Recruit, train, and mentor store managers and their teams within the cluster. - Define performance expectations, provide ongoing feedback, and conduct appraisals. - Build a positive work culture that promotes teamwork, motivation, and a customer-first mindset. Operational Excellence: - Ensure consistent execution of company policies, procedures, and visual merchandising standards across all stores. - Oversee inventory management, minimize discrepancies, and control shrinkage. - Collaborate with cross-functional teams ( logistics, marketing) to streamline processes and enhance efficiency. Customer Experience Management: - Drive high service quality and resolve escalated customer concerns effectively. - Monitor customer feedback and implement initiatives to improve the shopping experience. - Stay updated on market trends, customer preferences, and competitor activities to identify growth opportunities. Financial & Resource Management: - Manage cluster budgets, expenses, and resources to ensure profitability. - Analyze financial reports to identify cost optimization opportunities and implement expense-control measures. Qualifications & Skills: - Proven experience as a Retail Store Manager or Cluster Manager in the retail sector. - Strong leadership and people management skills. - Excellent communication and interpersonal abilities. - In-depth knowledge of retail operations, merchandising, and customer service.

Vishakhapatnam/Vizag

Others

GIVA -  Cluster Manager - Retail Operations 

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Apply to 1 GIVA Jewellery jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in GIVA Jewellery Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

GIVA Jewellery Careers, 1 GIVA Jewellery Jobs, December 2025  Company Page - iimjobs.com