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First Solar Reviews by Employees

Manufacturing Engineer

Description: First Solar reserves the right to offer you a role most applicable to your experience and skillset. Basic Job Functions: - This position supports organizational strategy and operations through design and statistical analysis of business initiatives and experiments. - Works with business partners to understand what the business needs and issues are to address. - Applies knowledge of statistics, data mining, and machine learning (e.g., predictive modeling, simulation) or other mathematical techniques to recognize patterns and create insights from business data. - Designs, develops, and evaluates statistical and predictive models that lead to business solutions. - Communicate findings and recommendations to management across different departments. - Supports implementation efforts. Required Skills/Competencies: - Proficient with programming languages and statistical software tools (Python, SAS, R, JMP or similar), relational databases (SQL server), data analysis and visualization software (preferably PowerBI, SAS). - Experienced with standard data science and machine learning packages such as Numpy, Pandas, Matplotlib, seaborn, bokeh, plotly - Have solid understanding of the machine learning model stack (regression, classification, neural networks, time series) and packages (Scikit learn, Xgboost, Keras, Pytorch, Tensorflow, statsmodels) - Have solid understanding of the machine learning model tradeoffs such as hyper-parameter tuning, regularization, cross-validation, skewness in data, dimensionality reduction, and complexity vs interpretability. - Knowledge of and experience with utilizing advanced descriptive statistics and analysis techniques (such as forecasting, analysis of variance, t-tests, categorical data analysis, nonparametric data analysis, cluster analysis, factor analysis and multivariate statistical analysis) design business experiments and measure the impact of business actions. - Strong communication skills to work with groups, and experience with communicating business implications of complex data relationships and results of statistical models to multiple business partners. - Strong self-direction, initiative, and ability to prioritize multiple tasks from various requestors, demonstrated ability to manage multi-faceted projects. Essential Responsibilities: Statistical Analysis & Model Development: - Works with business partners to identify and scope new opportunities for machine learning applications for process improvement - Works internally and with IT and Enterprise Data Management to define, secure and prepare datasets for statistical modeling. - Builds and deploys computer vision models (e.g., image classification, object detection, segmentation) to meet business needs. - Explores data using a variety of statistical (e.g., data mining, regression, cluster analysis) techniques to answer business questions or guide future model development. - Builds programs for running statistical tests on data and for understanding correlation of various attributes. - Builds hypotheses, identifies research data attributes and determines best approach to address business issues. - Applies advanced statistical techniques, including analysis of variance, t-tests, factor analysis, regression and multivariate analyses or simulation, to analyze the effects of business initiatives. - Builds predictive models (e.g., logistic regression, generalized linear models, autoencoders) as appropriate to support business partner objectives. - Incorporates findings and provides insights as part of model development and enhancement. - Prepares testing scenarios and tests model performance. Model Consultation, Implementation, & Communication: - Works on analytics projects or components related to business initiatives. - Prepare recommendations and findings for business partners. - Works with research and analytics staff and other areas of the business on model application and implementation. - Effectively communicates and delivers statistical and predictive model results to business partners, supporting socialization and adoption of analysis results into business activities and decisions. - Works closely with business stakeholders to identify and answer critical questions. Industry Research: - Research and maintains awareness of industry best practices and business strategies. - Proactively brings in new and innovative ideas and approaches to develop business solutions. Reporting Relationships: This position will report to the Manager- Analytics This position will not have direct reports. Travel: Domestic and International travel as required Physical Requirements: Office Physical Requirements: All positions in our office require interaction with people and technology while either standing or sitting. To best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. First Solar is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check and any other tests that may be required. Equal Opportunity Employer Statement: First Solar is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company

Tamil Nadu

First Solar - Data Scientist - Modeler 

Position: Senior Manager - Post Sales Operations and Warranty Experience: 5-10 Years Location: As per company discretion (Asia Pacific & India) Travel: Up to 50% per year (domestic and international) Reporting to: Head Post Sales Operations and Performance Commitments Job Summary First Solar is seeking a strategic and highly experienced Senior Manager - Post Sales Operations and Warranty to lead all customer-facing, post-sales activities across the Asia Pacific region, with a focus on India. The ideal candidate will have 510 years of experience in managing complex programs and projects, preferably within the green energy or photovoltaic industry. This role is pivotal in ensuring best-in-class customer service and loyalty by managing a regional team and continuously improving service offerings, technical support, and warranty processes. Essential Responsibilities Team & Talent Management: - Manage, develop, and mentor a regional team focused on customer support services, including warranty and field services. - Ensure the team is equipped to handle all post-sales contact fulfillment and service offerings for all First Solar products. Process & Strategy Management: - Develop and implement regional processes with global consistency for all product offerings. - Provide recommendations on the structuring of future warranty product offerings and support cross-functional project teams to establish new warranty processes in new markets. Customer Relationship & Satisfaction: - Act as the primary point of contact for external customers to build deep relationships and ensure high satisfaction. - Proactively manage communications with customers regarding site registrations, warranty processing, technical support, and other post-sales issues. Issue Resolution & Root Cause Analysis: - Manage the resolution of customer issues by setting up effective processes and cross-functional team engagement. - Lead root cause analysis on recurring issues to implement streamlined and improved solutions. Operational Oversight & Compliance: - Oversee daily operations of warranty inspection and service centers. Monitor project budgets, liquidated damages, and penalties. - Ensure strict compliance with all contractual conditions and SOX/CAPs for all processes within the area of responsibility. Third-Party Vendor Management: - Actively manage third-party vendors to ensure the efficient and effective delivery of services according to service level agreements. Performance Monitoring & Reporting: - Manage the regular review of key performance indicator (KPI) reports to track progress and identify areas for continuous improvement. Cross-Functional Collaboration: - Collaborate with and manage the expectations of cross-functional teams, including Business Development, Finance, Logistics, Supply Chain, Product Management, Quality, and Operations & Maintenance, to support and resolve customer issues. Required Skills & Competencies: - 5 to 10 years of work experience, with a focus on project/process management and prior global experience in customer service, customer relationship management, and warranty. - A BS degree in a scientific or engineering field. A Master's in Business Administration (MBA) is preferred. - In-depth working knowledge of key business units, including Order Management, Logistics, EPC, and EHS. - Proven experience in managing multiple complex programs and projects. - Demonstrated excellence in achieving outstanding results in a dynamic, changing environment. - Strong problem-solving skills and the ability to work in difficult customer situations. - Excellent verbal and written communication skills with both external customers and internal cross-functional teams. - Proficiency in all Microsoft Office suite programs. - Working knowledge of SAP (Sales/Logistics). - Strong organizational, leadership, and negotiation skills. - Must be motivated to work independently with minimal supervision.

Remote

First Solar - Senior Manager - Post Sales Operations & Warranty 

Apply to 2 First Solar jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in First Solar Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 2 First Solar jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in First Solar Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

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