Computer Solutions East Reviews by Employees

Chief Technology Officer Description: About the job Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Job Purpose: The Chief Technology Officer should be a high-level executive responsible for managing the daily operations of the company. This person must have a deep understanding of technology, process improvement, and a strong sense of leadership. Additionally, they should be capable of redesigning processes to optimize the efficiency and effectiveness of the organization Job Responsibilities: - Define, implement and review IT operational policies. - Develop and execute new growth and process improvement directives. - Collaborate with other departments to create processes and policies from IT for optimal project delivery. - Communicate with department heads to develop projects and ensure compliance across the company. - Oversee customer projects, follow up and ensure compliance and completion of each project. - Oversee the internal and external customer service provided by the team in charge. - Coordinate with superiors to make decisions on operational activities and set strategic objectives. - Plan and supervise the daily operation of your area and team to ensure its smooth running. - Identify opportunities for improvement, redesign of processes and equipment for the best performance of the area's tasks. - Periodically evaluate the effectiveness of business procedures in accordance with organizational objectives and implement improvements. - Manage relationships/agreements with customer partners/suppliers and other stakeholders. - Focus on process improvement and ensure project compliance. - Provide strong leadership and follow up to teams. - Ensure your team has a good knowledge of technology language, up to date with required certifications and customer service. Job Requirements: - Bachelors degree in IT or any related field. - At least 10 years of experience in Operations, preferably in managed service provider (MSP) industry. - Excellent English communication skills (both written and verbal). - Proven skills in translating insights into strategies and action plans. - Super analytical and resourceful. - Excellent attention to detail and problem-solving skills. - Good leadership and coaching skills. - Experience in process improvement. - Focus on project compliance and task execution review. - High degree of leadership and team follow-up. - Knowledge of technological language. - Information Technology Infrastructure Library (ITIL) Certification is an advantage. - Open to work in EST time zone. - Open for a hybrid set-up. Teams in charge: - IT (Service desk, network, general IT support) - Projects - Development

Bangalore

Computer Solutions East - Chief Technology Officer 

Apply to 1 Computer Solutions East jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Computer Solutions East Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 1 Computer Solutions East jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Computer Solutions East Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Computer Solutions East Jobs