ClickPost Reviews by Employees

Description: Role: Customer Success Manager. Location: Bangalore [In-Office]. Type: Fulltime. About The Company: Established in 2015, ClickPost is Asia's largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. What we need as a CSM: - Drive Customer Success Outcomes. - Increase renewal rates and reduce churn. - Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. - Drive new business growth through greater advocacy and reference-ability. Optimize Customer Lifecycle: - Identify opportunities for continuous improvement. - Learn from best practices in industry. - Take Decisions on contentious issues during customer journey. Manage Customer Success Activities: - Customer Support Management. - Customer Success Management. - Renewals Billing and Collections (along with finance). - Advocating for Cross Sell and Upsell. Inspire Customer Success Across Company: - Create company-wide culture of Customer Success. - Align with Marketing around marketing to existing clients. - Align with Product around driving product roadmap. - Align with Sales around cross-sell and up-sell and focus on selling with a retention focus. - Create company-wide customer feedback loop. - Align with Finance around measurement and forecasting. - Align with Executive Team around key metrics and objectives. Requirements: - 2+ years experience in B2B organizations. - Strong empathy for customers AND passion for revenue and growth. - Ability to manage influence through persuasion, negotiation, and consensus building. - Ideally combined background of post-sale and sales or business experience. - Excellent communication and presentation skills. - Deep understanding of value drivers in recurring revenue business models. - Analytical and process-oriented mindset. - Demonstrated desire for continuous learning and improvement. - Relevant degree; preference for computer science or related degrees. - Need good excel skills. - Want good ppt skills. - Handling tough situations or unhappy customers. What You Can Expect: - Ownership and autonomy: You will have immense ownership and responsibility. - You own and drive the execution. Culture: - We value velocity in all things we do. - You would be expected to move fast, experiment and be updated with the newest technologies. - We give a lot of ownership to our people. - There is no micro-management, and you would be expected to own projects end toend. - We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks. - Our team thrives on transparency. Compensation: We offer a competitive salary with performance bonus. Benefits: - Health insurance. - Generous vacation policy. - Learning and development budget. - Team events and company offsite. - Company laptop and devices. - Maternity and paternity benefits.

Bangalore

Clickpost - Manager - Customer Success 

Description: Role: Performance Marketing Specialist. Job Title: Performance Marketing Specialist. Location: Bangalore [In-Office]. Type: Fulltime. About Us: Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. Were a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About the Role: Were looking for a highly data-driven Performance Marketing Specialist who thrives on optimizing campaigns for measurable growth. Youll be responsible for managing and scaling performance channels across Google Ads, LinkedIn Ads, Meta Ads, and YouTube Ads with a strong focus on conversion rate optimization (CRO) and ROI. Youll work closely with the product and growth marketing team to drive demand, increase qualified leads, and maximize paid media efficiency across both India and US markets. Key Responsibilities for this position include: - Own end-to-end campaign management across Google, LinkedIn, Meta, and YouTube Ads from planning to execution and reporting. - Develop and execute paid media strategies tailored for both India and US audiences, optimizing for quality pipeline generation. - Implement advanced CRO practices, A/B testing, landing page optimization, funnel analytics, and behavioral insights to improve conversions. - Monitor and analyze performance metrics (CTR, CPC, CPL, CPA, ROAS) using tools like Google Analytics, Looker Studio, and HubSpot/CRM dashboards. - Collaborate with creative and content teams to develop compelling ad copy, visuals, and video assets aligned with campaign goals. - Manage budgets efficiently, ensuring maximum ROI and strategic allocation across platforms. - Stay ahead of digital trends, platform updates, and new targeting or bidding opportunities to maintain competitive advantage. - Report insights and recommendations regularly to leadership, translating data into actionable growth strategies. What we are looking for: - 5+ years of hands-on experience in performance marketing across Google, Meta, LinkedIn, and YouTube Ads. - Proven success managing campaigns in both India and US markets. - Deep expertise in conversion tracking, attribution, and CRO techniques. - Strong analytical mindset; proficiency in tools like Google Analytics, Tag Manager, Data Studio, and Excel/Sheets. - Experience working with CRM and marketing automation platforms (HubSpot, Salesforce, or similar). - Excellent communication skills with the ability to present data-backed recommendations. - Prior experience in B2B SaaS or tech-driven marketing preferred. Youll thrive here if you: - are obsessed with metrics and can turn insights into growth. - enjoy experimenting and testing hypotheses until you find scalable success. - believe in data-informed creativity balancing logic with smart storytelling. - want to be part of a fast-growing, impact-driven marketing team shaping growth across global markets. What You Can Expect: - Ownership and autonomy: You will have immense ownership and responsibility. - You own and drive the execution. Culture: - We value velocity in all things we do. - You would be expected to move fast, experiment and be updated with the newest technologies. - We give a lot of ownership to our people. - There is no micro-management, and you would be expected to own projects end to end. - We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks. - Our team thrives on transparency. Compensation: We offer a competitive salary with a performance bonus. Benefits (for full-time roles): - Health insurance. - Generous vacation policy. - Learning and development budget. - Team events and company offsite. - Company laptop and devices. - Maternity and paternity benefits. Why join ClickPost: - Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. - We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. - This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. - You can read more about our latest funding here. - With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.

Performance Marketing Specialist 

Job Title: Product Marketing Manager Sales Enablement. Location: Bangalore [In-Office]. Type: Full-time. About Us: Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. Were a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About the Role: We are looking for a Product Marketing Manager Sales Enablement to join our marketing team and strengthen our go-to-market efforts. This role will focus on creating high-quality sales enablement collaterals such as pitch decks, case studies, one-pagers, ebooks, solution briefs, and presentations that empower our sales team to effectively communicate value to prospects and customers. Youll work closely with the Sales, Product Marketing, and Design teams to translate complex product offerings into compelling, visually engaging, and ROI-focused content that supports lead conversion and accelerates deal cycles. Key Responsibilities for this position include: Develop, design, and update sales enablement collaterals including: - Pitch decks & presentations - Case studies & customer success stories - One-pagers & solution briefs - Ebooks, whitepapers, and thought-leadership content - Collaborate with sales leadership to understand buyer needs and align collaterals with different stages of the sales funnel. - Partner with product marketing to ensure messaging consistency across all materials. - Work with design teams (internal or external) to ensure brand consistency and high visual standards. - Create templates, frameworks, and playbooks that the sales team can easily customize. - Ensure all collaterals are updated regularly to reflect latest product features, client wins, and market positioning. - Track the usage and effectiveness of collaterals to continuously optimize impact. What we are looking for: - 5+ years of experience in B2B marketing, sales enablement, or product marketing (SaaS/tech preferred). - Strong writing and storytelling skills with ability to simplify complex solutions into clear, compelling narratives. - Proficiency in presentation tools (PowerPoint, Google Slides, Canva; familiarity with design basics a plus). - Experience creating case studies, ebooks, or similar marketing assets. - Eye for detail and ability to maintain brand tone and design consistency. - Excellent collaboration skills; ability to work with multiple stakeholders across sales, product, and design. - Data-driven mindset with eagerness to measure and improve collateral effectiveness. Good to Have: - Experience in logistics, supply chain, or e-commerce SaaS industry. - Familiarity with tools like HubSpot, Highspot, or Seismic for sales enablement. - Knowledge of AI-powered design and content tools. What You Can Expect: Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution. Culture: We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies. We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end. We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks. Our team thrives on transparency. Compensation: We offer a competitive salary with a performance bonus. Benefits (for full-time roles): - Health insurance - Generous vacation policy - Learning and development budget - Team events and company offsite - Company laptop and devices - Maternity and paternity benefits Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here. With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.

Clickpost - Manager - Product Marketing 

About the job: About The Company: Established in 2015, ClickPost is Asia's largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. JD For CSM: Drive Customer Success Outcomes: - Increase renewal rates and reduce churn - Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores - Drive new business growth through greater advocacy and reference-ability Optimize Customer Lifecycle: - Identify opportunities for continuous improvement - Learn from best practices in industry - Take Decisions on contentious issues during customer journey Manage Customer Success Activities: - Customer Support Management - Customer Success Management - Renewals - Billing and Collections (along with finance) - Advocating for Cross Sell and Upsell Inspire Customer Success Across Company: - Create company-wide culture of Customer Success - Align with Marketing around marketing to existing clients - Align with Product around driving product roadmap - Align with Sales around cross-sell and up-sell and focus on selling with a retention focus - Create company-wide customer feedback loop - Align with Finance around measurement and forecasting - Align with Executive Team around key metrics and objectives Requirements: - 2+ years experience in B2B organizations - Strong empathy for customers AND passion for revenue and growth - Ability to manage influence through persuasion, negotiation, and consensus building - Ideally combined background of post-sale and sales or business experience - Excellent communication and presentation skills - Deep understanding of value drivers in recurring revenue business models - Analytical and process-oriented mindset - Demonstrated desire for continuous learning and improvement - Relevant Bachelors degree; preference for computer science or related degrees - Need - good excel skills. - Want - good ppt skills - Handling tough situations or unhappy customers

About Us: Established in 2015, ClickPost is Asia's largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. Were a series A funded startup hitting hypergrowth, and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas, AI and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. About the role: You will be Identifying, initiating, and cultivating strategic partnerships with key industry stakeholders to enhance ClickPost market presence and achieve business objectives. You will be developing and nurturing strong corporate relationships, fostering collaboration and trust to support the organization's financial objectives and strategic initiatives. You will be collaborating with cross-functional teams to explore and leverage new opportunities for market expansion through alliances, contributing to increased revenue and customer base. What you will be doing: - Educate partners about ClickPost, keep them updated on the new offerings and get referrals for sales team. - Have frequent conversations with partners to identify industry trends and exchange learnings. - Generate sales opportunities from the partner ecosystem. - you would be expected to hit a quota of pipeline generated. - Work with marketing to execute joint marketing activities with partners. - Build new partnerships avenues, turn them to playbooks and train new members. - Build the overall strategy for building and growing partnerships with ecosystem partners. What we are looking for: - 6-8 years of experience in sales or partnerships, preferably in a SaaS company. - Strong relationship building and nurturing skills. - Excellent written and verbal communication skills. - Highly energetic and positive outlook. - Strong process-orientation. Ex-Entrepreneurs are welcome to apply! What You Can Expect: - Ownership and autonomy: You will have immense ownership and responsibility. - You own and drive the execution. Culture: - We value velocity in all things we do. - You would be expected to move fast, experiment and be updated with the newest technologies. - We give a lot of ownership to our people. - There is no micro-management, and you would be expected to own projects end to end. - We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks. - Our team thrives on transparency. Compensation: We offer a competitive salary with performance bonus. Benefits: - Health insurance. - Retirement benefits. - Generous vacation policy. - Learning and development budget. - Team events and company offsite. - Company laptop and devices. - Maternity and paternity benefits.

Clickpost - Manager - Strategic Partnerships 

Who We Are: Established in 2017, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've created a workplace that's both engaging and rich with learning opportunities. Role Summary: - This role drives new business growth by expanding ClickPost's presence in the E-commerce and retail segment, engaging C-suite executives, and closing high-value deals. - As a key revenue driver, this role directly contributes to ClickPost's growth strategy, strengthens market positioning, and aligns sales efforts with product innovation and customer needs. - You are someone who we can count on to. Own: - End-to-end sales cycle management - from prospecting to closing deals. - Building and expanding ClickPost's presence in the E-commerce and retail segment. - Engaging with C-suite executives to drive consultative sales. - Strategic deal-making to achieve new customer acquisition targets. Learn: - How to sell in a fast-growing SaaS and logistics-tech environment. - Deep industry insights into E-commerce, retail, and supply chain optimization. - Advanced sales methodologies for engaging enterprise clients and C-level stakeholders. The impact of data-driven decision-making in refining sales strategies. Improve: - Sales strategies by analyzing competitive landscapes and refining best practices. - Collaboration between sales and product teams to align customer needs with product innovation. - Efficiency in deal closure through strong pipeline management and consultative selling. What you will need to crack this role: - 4+ years of enterprise sales experience in selling technology solutions (SaaS Products). - Proven track record of meeting and exceeding revenue quotas. - Excellent communication skills with the ability to articulate the strategic importance of technology. - Willingness to travel as required. - Strong analytical and process-driven mindset. Why You'll Love Being an Account Executive at ClickPost. Joining ClickPost as an Account Executive (AE) isn't just about closing deals-it's about owning the full sales cycle and driving real impact in the fast-growing SaaS logistics space. Here's why this role is an exciting next step in your career:. Be a Key Driver of Growth As an AE, you'll play a pivotal role in expanding ClickPost's footprint, working directly with e-commerce and retail brands to solve their logistics challenges. Your ability to build relationships, consult clients, and close deals will directly influence the company's success. Sell a Game-Changing Product ClickPost is transforming logistics for top D2C brands, solving real pain points like delayed deliveries, tracking inefficiencies, and post-purchase experience gaps. With a strong product-market fit, you'll be selling a platform that customers genuinely need. Work with High-Growth Brands Our customers include some of the most innovative e-commerce and retail brands, and you'll play a direct role in helping them optimize logistics and scale their businesses. Every deal you close contributes to their success-and ours.

Clickpost - Senior Sales Manager 

Apply to 6 ClickPost jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in ClickPost Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 6 ClickPost jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in ClickPost Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

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