Senior Manager - SME Business - Banking

Effectively maintaining relationships with clients, Effectively handling client challenges for customised assignments

2. Increases operational efficiency, Sales MIS, CRM updation

3. Completion of commitments in due time frame, Situation handling- like unavailability of information from clients, bankers, etc

4. Reaching target achievement : based on no. of mandates & no. of cases executed

5. Maintaining quality of clients acquired & completion of the commitments in the due time frame, competitive intelligence, reporting system efficiency, overseeing growth in business in various states, tracking case completion with rating group on a regular basis

6. Displaying dedication in meeting the expectations of customers in order to achieve high level of customer satisfaction

7. Business Development - Acquisition of new business and Relationship Management

8. Achieving Revenue targets and Profitability as per business plan

9. Developing business plan including Revenues target, product mix and margin objectives

10. Meeting & arranging events for Knowledge Sharing with Corporate Clients, Banks & Financial institutions, Merchant Bankers

11. Continuously keeping oneself and team members updated on industry happening and product developments.

12. Increasing the market reach

13. Industry and Competition Analysis