Regional Manager - Operations - NBFC

Job Description:-

- End-to-End ownership of sales and operations of the city. Hire, monitor and manage a two-tier team of Area Ops Managers, Sales Manager and Loan managers.

- Managing a Team of 4 - 5 City Managers under you.

- Complete responsibility of End to End operations.

- Owning and delivering targets for key operating metrics

- Efficiency, Productivity, fulfillment 100%

- Single point of contact between the ground operations team and the central sales team. He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground

- Ensuring Ops processes and policies set forth by the company are implemented on the ground and monitored to ensure 100% adherence

- Ability to evaluate and hire key resources within his/her team

- Training and mentoring team members on a regular basis and give them pointed feedback

- Transaction audits with detailed performance measurement and providing feedback for improvement to team members

- Knack for setting, measuring and improving processes on a continuous basis in a dynamic environment

Candidate Profile :

- Experience of handling a large number to Team.

- Good expertise in Sales & Operations.

- Highly Enthusiastic.