Head - Supply Chain & Logistics

The Head of LTL Operations will be responsible for leading the operational execution for multiple terminal locations across the country. The Director of LTL Operations will have oversight of multi-site terminal operations. This role is the key operational leader the end to end LTL network operation.

Job Responsibilities:-

- Develop and manage expectations of team resources to exceed financial, operational and leadership goals and objectives.

- Ensure business remains focused on customer requirements and operational performance, and the talent to support this ongoing effort is in place.

- Manage Cost Agenda, Customer Service, Operational Excellence

- Manage incoming business, ensuring contracts and renewal negotiations are modeled correctly and can be executed and are profitable.

- Visit sites to ensure presence and coverage, and apply similar discipline and SOPs to direct reports.

- Manage internal and external stakeholders by proactively communicating key information and managing expectations effectively.

- Provide input on corporate initiatives and make certain they are consistently applied.

- Ensure the transfer of best practices and achieve agreed budget, revenue, profit (P&L) for the locations of responsibility.

- Ensure compliance to all accounting, operational, regulatory and administrative policies and procedures.

- Lead the performance management and planning of regional leadership initiatives to include: space, equipment, labor, safety, quality, systems, etc.

- Ensure resource management/equipment planning processes are properly defined, deployed and measured.

- Drive an operational performance agenda with a focus on KPI, safety, quality and service.

Candidate Profile:-

- Bachelor's/Master's degree in related field of study or equivalent education and work experience required.

- Minimum of 12-18 years related management experience, preferably in 3PL, distribution or LTL operations.

- Ability to lead and be managed by metrics and KPIs while keeping the human element of the operation in mind.

- Proven track record of building and managing high-performing teams across geographies.

- Proven track record of scaling an operation in a short period of time.

- Effective verbal, written and interpersonal communication skills.

- Demonstrated analytical, business planning and problem-solving skills.

- Ability to identify issues, requirements and opportunities for improvement.

- Ability to multi-task, work under pressure and meet deadlines.