Job Title : City Head - Surat Reporting to : Regional Retail Operation Head Experience : 5+ years of experience in P&amp;L Management along with customer service operation Qualification : Graduate from tier 1/tier 2 B-school with experience in customer service operations (retail/hospitality/pharmacy/e-commerce) or premier institute Job Location : Surat Industry Preferred : Retail or FMCG/Pharma Desired Skills and Expertise: - People management, coaching and development expertise - Strong problem-solving skills and analytical, with independent ownership and result orientation - Process driven approach - Project planning &amp; management skills - Heading entire region P&amp;L management - Number centric personal - Business Enhancement Approach Key Responsibilities: Key Responsibilities: - Manage city business operations end-to-end of stores, from set-up to operations and sales, with overall P&amp;L responsibility - Recruit individual Area managers and store managers for the stores within the region. - Deliver key operating metrices of retail ops - Eg: Customer experience &amp; satisfaction, Generics revenue, operating cost, process excellence, merchandising and inventory control, customer retention, etc. - Manage team of Unit Managers, Store Managers and operational staff to deliver the overall business objectives - Managing and controlling compliances of the pharmacy business in the region, including liaising with local authorities and creating alliances with local customer bodies - Controls and Audit process for Pilferages at the Stores. - Grooming current strength of people for future roles in the organization. - Co-ordination with different departments to ensure smooth functioning of stores in day to day operations. - Drive new ideas to improve store operations thereby improving sales. Pranali

Surat

Generico - City Head 

Generico - City Head  ,Job Description for Generico - City Head  in Zeno Health in  Surat for (5-9) years of experience. Apply Now!

Job Description for Generico - City Head  in Zeno Health in  Surat for (5-9) years of experience. Apply Now!