General Manager - B2B Sales - Contract Manufacturing Business

General Manager - B2B Sales - Contract Manufacturing

Responsibility :

KPI's:

- Map Sales Strategy / Sales plan and approach to achieve the above defined objective

- Identify and develop NEW potential prospect clients for the above priority categories

- Map customer portfolio after fully understanding client's capabilities / capacities

- Leverage existing customers for new products from drawing board to commercial production. ( product development to stability to commercialization)

- Identify and establish connect with potential contact / key decision makers in respective customers

- Propose and align on commercials / financials for new business ( conversion, finance, storage charges etc). Liaise for optimum Costing ( RM/PM)

- Achieve targeted CMB sales volumes and value from accounts on monthly and year-on-year basis.

- Constantly review and negotiation of pricing with targeted accounts to maximize product realization.

- Ensure collection of payments and statutory documents from targeted accounts by due dates.

- Resolve all customer queries on product quality / technical specifications, production, supplies and pricing.

- Yearly review to achieve targeted Customer Satisfaction Index.

- Submit MIS reports by due dates.

- Constant follow up with Supply chain and production team in order to ensure the product meets client specifications and delivery schedule.

- Cost sheet finalisation.

Technical Skills and Knowledge:

- Strong conceptual understanding of sales, marketing, business development, key account management and CRM concepts, trends, and best practices

- Strong problem solving skills.

- Technical knowledge on Contract Manufacturing buisness and personal care products.

- Knowledge on a) Production methods / equipment of personal care products and b) Vegetable Oils.

- Updated knowledge on FMCG sector in general, customer requirements, tastes and preferences.

- Basic knowledge of taxes, duties, cesses etc. pertaining to personal care products.

- Strong negotiations and relationship management skills.

- Exceptional communication and interpersonal skills.

- Deep data analysis, planning and forecasting skills

- Advanced PC usage skills.