Business Analyst - eCommerce - IIT Only

- Work on most important projects that need to be unlocked to enable growth and drive customer experience. This could range from re-designing operations process to designing customer care process to working with Stanza partners in de-bottlenecking critical roadblocks

- Establish business processes - spending time on the ground to gather insights and build solid processes/SOPs to enable a seamless scale up

- Collaborate across multiple teams - city team, operations team, tech, finance to ensure coherence and swift execution

- Responsible for defining, developing and communicating key metrics and business trends to partner and management teams.

- Performed key analysis, created dashboards, presentations and shared insights with top management.

- Help in strategic planning by providing data driven insights.