Posted By

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Rohit Gupta

Director at Hitya Global

Last Login: 18 July 2024

Job Views:  
265
Applications:  51
Recruiter Actions:  48

Job Code

1439788

AVP - Stock Broking Operations

15 - 20 Years.Navi Mumbai/Mumbai
Posted 1 day ago
Posted 1 day ago

Client is looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms.

Responsibilities:

- Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.

- Vendor management.

- Able to build and manage teams for important functions like account opening, paying payout stock and funds, DP account, customer modification, RMS etc.

- Responsible for customer support and seamless experience in a stock broking business.

- Ensure process oriented, TAT driven customer support as per defined SOP.

- Mentor and monitor team to ensure high level of accuracy and timely execution.

- Coordinate with IT and Sales team for development of online customer support process and Process automations.

- Handling regulatory audits of SEBI, Exchanges, etc.

Qualification:

- MBA Finance from good institute.

- 15-20 years of Experience in stock broking operations.

- Knowledge of back office software like LD and CDSL.

- Well verse with DKYC process and other broking norms.

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Posted By

user_img

Rohit Gupta

Director at Hitya Global

Last Login: 18 July 2024

Job Views:  
265
Applications:  51
Recruiter Actions:  48

Job Code

1439788

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