Account Manager

Client support for projects

- Understanding requirements of organizations and guiding associates on leveraging the platform .

- Staying in touch with clients for query resolution and any support required

- Account management & BD support

- Own and build strong relationships with key clients assigned. This will include staying in regular touch with clients, updating them on new products and services

- Thinking through ideas to expand work in each key account - mapping businesses where we aren't present, identifying priorities for the client

- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts

- Represent the Organization, externally and undertake calls and presentations with new clients

- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities

- Cross-cutting initiatives

- Own and drive cross team projects from time to time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.