Job description :  Zycus Overview :  With more than 250 solution deployments among Global 1000 clients,we are a large - 600+ and growing - company with a physical presence in virtually every major region of the globe. Recognized as a LEADER in the Gartner MQ 2015 in a market full of consolidations, we are the only company to stand out and emerge as the option to ERP players having a full suite of solutions for the procurement space. Check us out on www.zycus.com.  Product Portfolio : 7 Product Lines with 20+ products  Offices :  Mumbai India, Atlanta US, Chicago US, Princeton US, London UK, Melbourne Australia.  Market Size : USD 5 Billion and grows tremendously during economic downturns   Position Overview :  - The AVP/Director Delivery group is a senior leader with responsibility for managing the rapidly growing India team of 100+ employees that implements the Company's diverse set of enterprise software product lines and has strong belief and conviction in Agile Development.  - This person is a key member of the senior leadership team of the Global Delivery Function and a key contributor to achieving the company's near-term and long-term objectives.  - The AVP/Director of Delivery works closely with other leaders in Product Engineering and Product Management to deliver product solutions that will be highly successful in the marketplace.  Position Responsibilities :  - The Director- Delivery owns and leads the customer engagement and delight roadmap at Zycus. This position owns the responsibility of designing the framework for efficient implementation of Zycus SAAS Solutions for Customers  - This position will lead SAAS infrastructure engineering, technology implementation, capacity planning/scaling, and operations.  - This position will manage multiple stakeholders and accounts under implementation and operations  - The AVP/Director- Delivery will create an efficient and effective delivery architecture which will drive results on operational efficiency through Business process automation, customer satisfaction, faster TAT.  - The AVP/Director- Delivery manages the Pilot projects team and enables Pre-Sales for tech-wins  - This position will build ITIL processes for a value based Technical Support and service to customers and lead the Zycus University Initiative(Customer trainings and certifications)  - This position will be responsible for managing Center of Excellence(COE) model in the areas of - Domain Consulting and expertise, Technical Consulting and Business Processes Engineering  - This position commands the ability to influence all product lines by creating a Voice of Customer program and help in defining Product roadmap through aggressive Market and customer listening.  - Responsible for relationship building with Customer's C-Level/ top management and key stakeholders within the account and responsible for customer satisfaction and growth of the account.  - Responsible for people processes in the function - Hiring, employee Engagement, Growth and Culture development.  - Collaborate and drive customer initiatives with Zycus- internal stakeholders like Product Management, Engineering, Customer Success managers, Finance & Legal, etc.

Mumbai

Zycus - Vice President - Global Delivery 

Zycus - Vice President - Global Delivery  ,Job Description for Zycus - Vice President - Global Delivery  in Zycus in  Mumbai for (12-20) years of experience. Apply Now!

Job Description for Zycus - Vice President - Global Delivery  in Zycus in  Mumbai for (12-20) years of experience. Apply Now!