ZS Associates - Associate - Learning & Development

About ZS Associates :

- With more than 4000 professionals serving clients from 21 offices across the North America, South America, Europe and Asia region, ZS Associates is the largest global firm focused on sales and marketing effectiveness. We combine deep expertise with rigorous, fact-based analysis to deliver management consulting, business operations consulting and technology consulting to help companies improve performance and results.

About L&D Associate :

- As we continue to grow our firm, we are currently looking for a 'Learning & Expertise Development - Global Learning and Expertise Development Associate' to join our office in Gurgaon, India.

- The Global Learning and Expertise Development Associate will partner with business stakeholders across various offices to ensure seamless training delivery.

- The role will coordinate training scheduling and delivery logistics (60%), and develop training analytics and measurement reports (40%) as part of the Global Learning and Expertise Development Team.

- The role manages training processes and execution to ensure effective communications, scheduling, registration, delivery and metrics reporting.

- The Global Training Delivery Associate will report directly to the Global Training Delivery Lead as part of the Global Learning & Expertise Development team.

Essential Duties & Responsibilities :

- Collaborate with business leaders and facilitators across various offices to schedule training, implement communication plans, manage participant enrollments, and coordinate training logistics

- Implement different methods for training analytics and reporting

- Manage course scheduling and tracking on the ZS internal Learning Management System

- Ensure completion of various post-training activities such as assessments, participant feedback, and participation data recording

- Partner with Learning & Expertise Development geographic leads to assist in Training Planning

- Team with subject matter experts to implement and evaluate training and other learning resources

- Partner with L&ED Program Leads to coordinate and schedule flagship programs

Requirements :

- Minimum Bachelor's degree

- Relevant experience in Training & Development (1 to 4 Years)

- Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization

- Good skills in data analytics and reporting; Intermediate MS-Excel skills a must

- Ability to proactively and continually collaborate with project team members and extended stakeholders to ensure timely, efficient, and accurate deliverables

- Prior experience in operating a Learning Management System

- Good task management and organizational skills