Industry - Consulting
Category - Consulting
Job Type - Permanent
Job Description :
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
2. Data & Technology: Configuring and operating data and technology solutions to enable business insights, capability adoption and change management. Engaged in end-to-end tech cycles including requirements gathering, user acceptance testing and operations.
3. Process Transformation: Managing and optimizing operations, transforming processes through Intelligent Process Automation, and advising internal and external teams on ways to improve operations.
- Incorporate process changes in response to evolving business needs;
- Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks;
- Strive for continuous automation of business processes (using RPA, Python, VBA, other appropriate tools, etc.) working closely with the aim of decreasing effort, improving quality and value;
- Apply quality assurance best practices;
- Develop strong understanding of processes, data, tools & technology to effectively articulate and discuss project updates/next steps with clients;
- Understand, analyze and provide descriptive answers to client queries resulting from deliverables or business questions;
- Learn and work with supporting analytical tools like Tableau, SQL, SAS, Microsoft Suite, R, QlikView, ETL (AWS, Informatic, etc.);
- Design and operationalize descriptive and diagnostic analytics using advanced mathematical techniques/statistical models;
- Leverage analytic techniques to use data to provide insights and recommendations to client queries resulting from deliverables or business question
- Excellent organizational, task and team management skills
- Strong work ethic and personal initiative
- Quantitative aptitude to solve structured problems
- Capability to develop unstructured problem-solving skills over time
- Aptitude to learn required tools. techniques etc. as per project requirements
- Strong verbal & written communication, interpersonal and client management skills
- Creative and innovative mindset
- Ability to work across global cross-office teams
- Client service orientation and strong business acumen
- Process management, improvement focus and willingness to learn cutting edge tool and technology
- Knowledge of Lean Six Sigma principles preferred (Green Belt certification desirable)
- Prior experience in any analytics/ visualization tool like Tableau, SQL, SAS, Microsoft Suite, QlikView, Python, VBA, R etc.
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