06/07 Rupak Dhakate
Senior Consultant at Symphoni HR

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Zonal Training Manager - Bank - North (7-10 yrs)

Delhi NCR Job Code: 717801

Our client, one of India's leading and fastest growing Banks is seeking experienced Training & Development professionals at their Delhi office


 - Graduate/Masters

- 7 to 10 years of experience with at least 4 years of relevant experience

- Well experienced in the areas of L&D

- Candidates with experience in Banking sector will be preferred


- The jobholder will be responsible to Implement the Bank's L&D solutions viz product, process, soft skills & behavioural training.

- The person will be primarily responsible for managing the employees learning & development cycle within stipulated guidelines and norms of the organization and ensures successful delivery and end-to-end management of Learning Projects.


1. Identification & Planning of Learning Needs

- Conducting comprehensive TNA and assess the skills and knowledge in the business / project and determine learning interventions required to grow and retain these skills

- Basis Identification of learning needs create delivery plan in consultation and partnership with Stakeholders and Zonal Head - HR as applicable

- To assist Head - Learning in the on-going efforts of capturing training need

- Work closely with Zonal Head - HR in capturing Needs for the Zone / Geography on an on-going basis

2. Design, Delivery & Execution : 

- To create learning material for mapped functions / program within bank based on identified training needs, participant's profiles and the learning outcomes expected.

- To liaise with product teams to source training material, best practices etc. for customization of learning modules

- Deliver classroom solutions which are in line with the banks strategy and L&OD plan

- Roll out and execution of Learning Programs in line with the approved Strategy by leveraging Internal Subject Matter Experts, L&D team members, external training consultants

- Facilitation of Training Programs

- Monitor and Review on-going process of assigned learning projects

- Evaluate - Training Impact- (as applicable) in line with Kirkpatrick's model of Training Effectiveness

- Work closely with Zonal Head - HR to ensure seamless execution of the program in the geography

3. Stakeholder / Partners Engagement & Management:

- Act as single point of contact for all L&D needs and requirement in the assigned business and project

- Act as a partner between the internal customers and Head-Learning to discuss and devise learning strategies

- Partner with consultants, facilitators, vendors to deliver training needs

- Partner with vendors to support admin related activities of L&OD

- Consult with businesses in identifying and suggesting development inputs that help solve business challenges from a L&OD perspective

4. Driving Digital & Mandatory Program:

- Ensure coverage of all mandatory modules within the established timeframe

- Delivering NEO & Coverage of new joiners within defined timeline

5. MIS & Dashboard

- Support Central MIS Team in training data consolidation and publish dashboards of learning to mapped stakeholders as required

6. Project Management & Deliverable: 

- Undertake projects for deployment of learning solution for business outcome or organization wide impact

- Planning, successful initiation, end to end execution and successful closure of the project

- Periodic update and review to the relevant stakeholder & sponsors

7. Other Responsibilities: 

- Support & partner with Head - L&OD and Head - Learning on various project, research, report and requirement basis

- Partnering with other role holders in the team to support other business vertical needs and requirement

- Supporting and partnering with HRBPs in Regional / Zonal level HR activities

- Innovative approach with foresight to sense future trends in training

Women-friendly workplace:

Maternity and Paternity Benefits

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