Zonal Training Head - Banking

Job Description

Roles and Responsibilities

- Leading a team of Regional Training Managers, Brach Trainers. Officers

- Managing End to end Agency Channel Training needs

- Regular interactions at ground levels particularly with Agents to get gauge competency levels and modify training module accordingly

- Responsible for planning. Co-ordinating, conducting Induction, Management

- Support On-boarding of new employees

- Conduct induction programs for ADMs, AP Management and Office Heads

- Execute Zone, Region and office level skilling workshops on Recruitment and Sales process

- Deliver specialized training interventions

- Collaborate with Zone Business leaders and stake-holders to boost ADM on-going development

- Conduct various certification programs for management positions

- Monitor training effectiveness

- Co ordinate for monthly/quarterly training calendars in coordination with Zonal Head Sales and Regional Head

- Schedule training sessions as per the approved plan

- Create and publish Dashboards

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