Zonal Retail Lead - Telecom

Zonal Retail Lead - Telecom - Kolkata

We are having an urgent opening for Zonal Retail Lead with a leading Telecom MNC.

Job Location : Kolkata

Years of Experience : 4-9 years

Age : 33 years Max.

Only Female Candidates Required

CTC : Max. 10 L PA

Job Description

- Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at stores, COCO and FOFO.

- Facilitate roll-out of retail outlets - Stores (incl. selection of partners, location etc.)

- Ensure and monitor quality of acquisition through the retail channel

- Achieve revenue targets at stores

- Assist Store in-charges, channel partners manage key operating costs - store operating cost, people cost etc.

- Manage churn and achieve customer satisfaction for walk-in customers at retail outlets

- Work with Marketing Team to recommend marketing, branding and promotion activities

- Keep employee-retention and motivation levels high through regular reviews of performance of both on-roll and off-roll employees

- Identify gaps in performance of immediate team and ensure training to bridge the same

- Ownership of revenue targets (through footfalls and sales/ footfall) for all stores, in the zone

- Accountability for total zonal budget allocated to retail channel - cost control (operating cost) Monthly reviews and planning for all stores with regular updates to the Zonal Head

Poulami Chakraborty
2Coms Consulting Pvt. Ltd.
Contact - 8961724053