Zonal Operations Head - FMCG

Job Purpose:-

Drive and deliver excellent customer experience by managing the end to end operations of large modern warehouses with a large workforce across West India with the use of world-class technology

Key Deliverables:-

- Drive P&L for the zone through the KPIs defined for both outbound and inbound operations.

- Manage the Contract Logistics Operations across different locations to deliver a high level of customer experience.

- Drive Effective Warehouse Space Management at different DCs.

- Drive process excellence through operational efficiency and productivity with the use of world-class technology across the DCs in the defined geography.

- Analyze the current infrastructure constraints & current Business Model & remove bottlenecks.

- Drive world-class productivity through process automation, WMS, Sortation technology, robotics, IOT, etc.

- Drive Daily / Weekly / Monthly Scorecards / KPIs.

- Define SOPs and ensure that the SOPs / Guidelines adhere to the various sites.

- Drive safety as a process across the facilities to propagate a safety culture in the facilities.

- Designing dashboards & Templates to quantify operational KPIs and periodically review the KPIs.