Zonal HR Professional - Insurance - South & West

Role Purpose :

- To Attract and retain talent, manage and improve performance, assist in organization design and structures including careers thus ensuring an engaged work force through partnering with business, bench-marking, market intelligence. Drive Growth & Development initiatives.

Principal Accountabilities :

Impact on the Business / Function :

- Strategize and execute recruitment plan anchored to the manpower budget business and zone wise.

- Develop a result-oriented culture by designing and implementing a robust performance management system to review and reward performance.

- Monitor, measure and improve people performance through goal setting and alignment. Design Performance Improvement Plan and ensure adherence. Managing Capability Development, aligning Career Progression policies with market study.

- Represent HR to business and participate in various HR external forums like HR Open House, Town Halls, Cross functional meets etc.

- Training to business on Performance Management, Recruitment skills

Customers / Stakeholders :

- Understand and address people issues through continuous interaction with business and people through Open houses.

- Assist to manage and deliver employment engagement initiatives and other organization development initiatives

- Drive corrective measures on outcomes of employment engagement survey.

- Contribute to the development of the employment proposition for the Company

Leadership & Teamwork :

- Manage people careers through promotions, IJPs, inter group talent movement, Short Term Assignments.

- Drive Internal Growth & Development by continuous development of IJP policy & closure.

Operational Effectiveness & Control :

- Partner Head-Business HR in designing and implementation of systems and processes especially in areas of Recruitment and Performance management for accuracy and speed.

- Ensure smooth people movements through transfers and re-locations and also ensure disciplinary action as confirmed through DRG.

- MIS.

Major Challenges :

- Geographical complexities spread across locations in terms of continuous engagement with employees.

- Competition from Emerging Insurance and already existing Industry in terms of hiring scarce talent at an optimum cost.

- In-depth understanding of the partners and HR policies & procedures to ensure alignment with the partners, yet reflecting insurance market needs

- Managing career aspirations and thus retain talent with a strong view on costs and also not dis-balancing the apple cart.

- Managing Internal Growth & Development.

Role Context :

- The job holder is expected to address all people issues at the zonal level across functions through collaborating with functions. He / she is responsible for guiding the team on all matters & ensure seamless implementation of recruitment, employee engagement & performance management in the zones.

- Management & Leadership of Regulatory, Compliance & Operational Risk (Operational Risk / Control requirements)

- Report any operational risk or operational risk loss to the line manager and the Risk & Control team immediately if the jobholder becomes aware of emerging or inadequately controlled operational risk or identify an operational risk loss in accordance with Company's Risk policy.

- Observation of Internal Controls (Compliance Policy / Control requirements)

- Maintain and observe Company's internal control standards, implement and observe the Company's Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement the Compliance Policy by managing compliance risk and optimizing relations with regulators

Reporting in : Direct and Indirect ~ 10.

Reporting to : National Head - Business HR.