Zonal Head - Human Resources - Retail

ROLE AND RESPONSIBILITIES :

This role is responsible for regular HR function i.e. Manpower Budgeting, Recruitment, Selection & Induction, Statutory Compliance, employee welfare activities.

Key deliverables for the position are as following :

Manpower Budgeting :

- Involved in proposing the manpower budgets after taking into account various projections & projected manpower numbers for the coming year.

- Allocates the staff in various sub-departments considering various factors like Strengths & weaknesses of each member, level of intervention required with the customer along with Zonal Ops Head

- Ensures availability of that manpower as per budgets and checks that budgets are not exceeded beyond permissible limits.

Recruitment, Selection & Induction :

- Ties up with consultants to meet manpower requirements. Negotiate with them for least possible service fees.

- Follows up with consultants for filling up vacancy as soon as possible

- Maintains database of applications, rejects

- Liases with institutes and colleges for applications

- Evaluates need for placing of advertisements & gets required approvals

- Ensures induction schedule is prepared for new Joinee, induction goes as per plan, adequate inputs are given, and employees are equipped enough before they are on the job

Training & Development :

- Prepares training calendar after collating data from PA forms & discussions with concerned Supervisors & DMs.

- Does module development on certain training areas

- Liases with external consultants for specific training needs which cannot be catered to internally & negotiates for best quality at best rate and gets necessary approvals for external trainings.

- Ensures smooth execution of trainings.

- Ensures training evaluation is done for each program conducted

- Delivers training programs

Payroll Activities :

- Ensure error-free & timely updation of employee data on system.

- Ensures all payroll inputs to be closed as per given timelines with the central payroll team.

Employee Communication & Policy implementation

- Communicates employee related policies and ensures adherence to the same

Welfare Activities :

- Handles employee grievances at all levels by coaching & counselling

- Ensures tie-ups for employees with other institutions like computer institutes, libraries etc.

- Ensures execution of employee engagement activities as per annual calendar.

Statutory Compliances :

- Liases with consultants to ensure statutory compliances & timely filing of returns.

- Ensures statutory compliances are met wrt brand staff, concessionaires etc.

Performance Appraisal :

- Communicates to the staff the appraisal schedules & process to be followed

- Conducts workshops for assessors to throw light on process & common appraisal errors

- Ensures regular follow ups to ensure appraisals are done as per timelines

- Goes through appraisal forms to oversee the quality of the feedback & comments & evaluate objectivity

- Counsels employees if dissatisfaction arises post increments showing them the organization perspective & the way ahead

QUALIFICATIONS AND EDUCATION REQUIREMENTS : MBA-HR/ Post Graduate Diploma in HR Management

PREFERRED COMPETENCIES & SKILLS :

- Technical Expertise

- Communication & Presentation skills

- Planning & Organizing

- Counselling & Coaching

- Teamwork & networking

-Problem Solving