Zonal Head - Contract Logistics - West

JOB PURPOSE :

- Drive and deliver excellent customer experience by managing the end to end operations of large modern warehouses with large workforce across West India with the use of world class technology.

KEY DELIVERABLES :

- Drive P&L for the zone through the KPIs defined for both outbound and inbound Operations.

- Manage the Contract Logistics Operations across different locations to deliver high level of customer experience.

- Drive Effective Warehouse Space Management at different DCs.

- Drive process excellence through operational efficiency and productivity with the use of world class technology across the DCs in the defined geography.

- Analyze the current infrastructure constraints & current Business Model & remove bottlenecks.

- Drive world class productivity through process automation, WMS, Sortation technology, robotics, IOT etc.

- Drive Daily / Weekly / Monthly Scorecards / KPIs.

- Define SOPs and ensure that the SOPs / Guidelines are adhered at the various sites.

- Drive safety as a process across the facilities to propagate a safety culture in the facilities.

- Designing dashboards & Templates to quantify operational KPIs and periodically review the KPIs.

JOB REQUIREMENTS :

Qualifications : BE with MBA with a minimum 10-15 years of experience in a similar profile

Technical Skills :

- Capability to build large Warehouses from scratch

- Commercial Acumen

- Ability to drive technology

- Knowhow of WMS/TMS platform/Robotics/IOT

Business Skills :

- Leadership Skills

- Analytical skills / problem solving ability

- Customer orientation

- Cost consciousness

- Team handling abilities

- Ability to Build Partnerships

- Holistic Thinking approach

- Positive Thinking ability

- Ability to handle stress