Zonal Business Head - ISP/Telecom

Position: AGM/GM - Sales & Marketing

Department: Sales & Marketing

Location: Corporate Office

PURPOSE

This position is responsible for improving operational and functional efficiency among branch managers(select branches) in order to achieve organisation’s business goals in Sales, Operations, Customer care(Retention), Finance and HR verticals

REPORTING: This position reports to the Sr VP Sales and Marketing

Job Responsibilities

The Business Head is the profit head for a select zone of the company. He will be a member of the Extended Executive Committee. He will be responsible for:

- Providing leadership to the branch managers in all functions of the branch like sakes operations and hr etc for the growth of the Company.

- Ensure that the right quantum and mix of Managers, BOIs, Area Managers and executives are in place with their motivation maintained at high levels, results reviewed & corrective actions taken.

- Should have the ability to gauge the business opportunities in the newer geographies and acquire businesses.

- Oversee logistics and distribution function such that market demand is serviced efficiently.

- Review and oversee implementation of robust sales and operation systems so that market opportunities, trends and patterns are captured for appropriate decision making.

- Work closely with the marketing team to initiate, plan and oversee implementation of local initiatives to drive profitable growth.

- Plan product launches & strategize trade-related activities and aggressive participation in road shows.

- Achieve sales volumes within the overall S&DA budget so that sales efficiency parameters are met.

Supervises:

REPORTING: This position reports to the Sr VP Sales and Marketing

PERSON SPECIFICATIONS

Education: Graduate in any discipline with a management qualification

Experience: Minimum 12 years, a part of which should have been as head of the business in atleast 2 to 3 different geographies

Exposure:

- Must have spent a dominant part of the career in managing ISP/telecom business the and sales management functions in diverse markets

- Must have experience in handling more than one region/branch as a profit centre head.

- Familiarity with a computerised work environment in the areas of branch administration

Functional Competencies: Excellent communication skills, Product Awareness, Aware of market segment and customer base

Behavioural Competencies: Customer Focus (Leads and Improve business), Drive for results (Creates high performance work system), Interpersonal effectiveness (engages and influences others), withstands pressure (Handles demands of innovation and change)