Online Ordering (O2) has grown 2X over the last three months. To further fuel growth we plan to expand and launch multiple cities across geographies (India as well as International). Launch City - Logistics Manager will be part of a highly dynamic team and will own the most important part of the city launch. Key deliverables- - Top of the funnel/On boarding - Prepare hiring targets for the city basis the demand growth plan - Identify various sources to hire Riders and train them as per the projections and TAT - Ideate and execute multiple BTL activities for hiring Riders - Assess geo-expansion opportunities - Support and Engagement - Build efficiency in support processes for improving Rider experience - Analyse Rider performance metrics and drive supply team for controlling parameters - Run retention programs for Riders in a cost effective manner - Design and send out Rider communication daily - Resolve Rider issues within specified time - Quality and Payout - Define Rider service quality parameters for better customer and merchant experience - Monitor key quality metrics at Rider level and ensure they are under tolerance level - Run exercises for filtering delivery executive for non-adherence to quality standards - Design the payout and incentive structure Here's what we are looking for- - Street - smart Engineering graduates with a bias towards action - Willingness to travel extensively - Ability to operate in ambiguity - High analytical skills with stronghold on excel - People management experience - Ability to manage and mentor a highly dynamic and young breed of 5-6 team members. - Outstanding interpersonal, leadership and public speaking skills We- ve been growing fast and dont intend to take our foot off the gas. We believe that no problem is too big or too small to be solved, if we work together on solving them with people who share the same goals and passion. We would love for you to join our journey!

Delhi NCR

Zomato - Launch Manager - Logistics 

Zomato - Launch Manager - Logistics  ,Job Description for Zomato - Launch Manager - Logistics  in Zomato in  Delhi NCR for (2-5) years of experience. Apply Now!

Job Description for Zomato - Launch Manager - Logistics  in Zomato in  Delhi NCR for (2-5) years of experience. Apply Now!