Zolve - Product Manager - Engagement & Retention - IIM/ISB/IIT/BITS

Product Manager - Engagement & Retention

ABOUT US :

Zolve's mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

A Bank Account you can create from anywhere in the world in under five minutes

A high-limit Credit Card that helps build a healthy credit score

Easy, lightning-fast, cross-border money transfers with the best rates in the market

Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs.

We believe: that if space tourism is real, so is reaching for the stars.

What would you get to do in this role?

- Drive engagement and retention initiatives for Zolve customers and own the post activation experience.

- Build strong working relationships with designers, engineers, marketing and other stakeholders to improve engagement and retention of the product.

- Work with the Product leadership to shape product strategy, design roadmaps & experiences and prioritize requests using data, creativity, and experimentation to constantly improve the product experience

- Understand different customer segments, implement the concepts of segmentation and manage the lifecycle of the user.

- Manage the communications framework and insights strategy for Zolve.

- Above all constantly strive for an outcome aimed at building long term loyalty by shipping and optimizing features

What do you need to have to apply for this position?

- You have a good understanding of retention, analytics and segmentation

- 4-6 years hands-on product experience working on building products or problem solving in the consumer internet space, preferably fintech experience.

- You should love engaging people across the company at all levels with your enthusiasm for making positive change

- You have demonstrated shipping several high impact features, end-to-end in the past

- You are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans, diving into data and deriving tangible insights

- You seek high ownership, are able to take feedback and work in an independent environment

- You are a team player who loves to collaborate and work with stakeholders

- MBA / B.E / B. Tech from Tier 1 Colleges (IIM / ISB / IIT / BITS) is preferred

- Startup experience would be a plus

The role is based out of Bangalore