ZipLoan - AVP - Operations

The AVP - Operations responsible to lead Pan India Central Operations team (Loan disbursements & Repayments) for quality processing and will be based out of Delhi HQ. The role requires handling of end-to-end pre and post disbursement activities.

Some of the key elements that we intend the role to imbibe are as follows:

1) Should possess good knowledge of KYC & AML Compliance

2) Design, Monitor, implement, improve, and control processes for smooth disbursals & transaction processing.

3) Define processes/SLA wherever required.

4) Candidate should have rich experience in managing EMI presentations & strong understanding of CMS ecosystem.

5) Should possess strong interaction & communication skills to manage internal & external stakeholders.

6) Identifying need of automation & process improvement and drive the same within the unit.

7) Handle both internal & external audits & ensure 100% compliance.

8) Co-ordinate with stakeholders to support and manage the daily business operations.

9) Escalation Management - Ensure closure of grievances at minimum TAT.

10) Should have strong analytical & technical skills to define strategies.

Job Specifications:

- Experience of 8-10 year is required.

- Experience in handling a team.

- Experience in validating and implementing risk strategies.