Zeta - Chief Of Staff

Chief of Staff (for Head of Engineering)

Note: The internal job title and career level will map to a program manager. Job role would be of Chief of Staff.

Chief of Staff Job Purpose

Plays a key role in the company. Manages other staff members. Serves as confidante and right hand for the head of engineering and assists other senior stakeholders in various ways. Supports the company's functions according to circumstances and needs.

Chief of Staff Job Duties

Direct Support of the Leader

- Work with leaders to set strategic priorities:- Chiefs of staff help identify areas where leaders should direct their focus as well as metrics for success. They revisit those metrics regularly and evaluate progress against them.

- Strategically manage leaders' time- : Working with executive assistants, chiefs of staff look at leader's external opportunities, including long-term travel and meeting plans, and assess their fit against priorities.

- Act as gatekeepers:- Chiefs of staff ensure the leader's involvement in project or decision-making processes takes place at key times, where their input and authority are most needed.

- Prepare for and follow up on meetings:- Chiefs of staff prepare leaders for upcoming meetings by ensuring they have all the information necessary to be productive and engaged.

- Manage internal and external communications: - As partners to the leader, chiefs of staff often draft company newsletters, reports, pitch decks, speeches, and presentations on their behalf.

- Meeting and Event Preparation: - Coordinate agendas for leader's approval before leadership team and board meetings. Organize company retreats, conferences, and other special events.

Project Management

- Oversee large, often cross-functional, organization-wide projects or initiatives; bring together important stakeholders and help drive decisions.

- Research, perform benchmarking, analyze data, and make recommendations.

- Propose the creation of new systems and processes to streamline operations.

Strategic Planning and Alignment

- Lead annual strategic planning process for the company by acting as a project manager and ensuring alignment with the leader and leadership team.

- Help determine key performance indicators and update dashboards as needed.

Hiring and Management

- Manage hiring process for leadership roles reporting to the leader:- In partnership with HR teams, chiefs of staff can take over the more administrative aspects of hiring managers. They may also draft and post job descriptions, outline interview processes, and screen candidates.

- Manage other members of the "office of the leader":- Chiefs of staff may hire and directly manage others in leader's support roles, such as executive assistants, special projects managers, speech writers, etc.

Skills and Qualifications

- Master's degree in Business Administration or similar field 7+ years in a business or executive management role 

- Proven experience organizing and directing multiple teams and departments

- Excellent communicator in written and verbal form

- Extremely versatile, dedicated to efficient productivity Experience planning and leading strategic initiatives

Preferred Qualifications

- Experience with data analysis Experience with budget management

- Consulting experience with a focus on operations management

- Proven success in a project coordination role Nimble business mind with a focus on developing creative solutions

- Strong project reporting skills, with a focus on interdepartmental communication