ZenTrades - Specialist - Talent Acquisition

Talent Acquisition Specialist

About ZenTrades:

ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software.

Our Vision and Mission:

At ZenTrades our core focus is towards creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the way the trade services industry operates by offering an AI-supported Co-Pilot system that will help tradesmen become efficient and enhance their customer satisfaction.

Innovative AI-Powered Solution:

AI-powered modular SaaS business operating system (CRM + ERP), designed for trade services with a focus on compliance and regulations. ZenTrades' founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies.

With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI.

ZenTrades improves operational effectiveness, and improves overall customer service by sending informative prompts and nudges. This technology is not only used for customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis.

Link of Product Demo: https://vimeo.com/manage/videos/853218147

Why should you join the ZenTrades Team?

This is an opportunity to be part of the blitz-scaling team that's shaping an industry's narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field.

At ZenTrades we foster the culture of openness and we aren't a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for organization, make mistakes that will assist us to grow through which we create a difference in customers and our lives. We encourage our people to challenge the status quo. We value creativity, hard work, initiative, and radical ideas above all else. We value transparency, vulnerability and love to work with people who are self-driven, resourceful and want to create an impact. Most importantly it's fun working with a group of people who are passionate about building a legacy.

Every Leader within the team is hands-on and has inculcated the vision of being open towards putting the best interest of the organization first. The Leader should inspire the team, be resourceful to ensure the team and the organization is successful and also be hands-on in bringing the best resources within the team and promoting talent.

Position Overview - Talent Acquisition Specialist

We currently are on the lookout for an Talent Acquisition and HR Executive who can work on various human resources operations and ensure they're aligned with our business goals. We are seeking candidates with a credible attitude, who are humble, energetic, ambitious, and can thrive in a fast-paced ambiguous environment.

We're looking for a high-energy focused, outgoing person who is technically savvy and is quick on the feet. This position offers a great opportunity for a proactively engaging individual who can work to identify gaps and manage them. Hire quality talents, build solutions for scalable growth. You will have the flexibility to take certain decisions needed to scale a team and quickly drive towards the finish line.

Considering this to be a high impact role, you would have to work with the CEO and Senior Management, which will require you to work as our Customers Schedule, US shift (3 pm to 1 am IST).

Responsibilities:

- Work collaboratively with the management to understand the business requirements and define consistent data-driven hiring metrics and goals. Lead talent planning initiatives, including manpower planning and resource rationalization.

- Strategize and create go-to-market strategies to build talent pipelines and executive tactical research (sourcing from LinkedIn, AngelList, etc.), referral generation, events, and sourcing campaigns

- Draft the job descriptions and manage job postings on external job boards.

- Screen resumes and interviews with potential candidates to determine fit (technical and cultural). - Work with the executive team to schedule interviews and follow through with candidates on feedback.

- Regularly track pipeline, priorities, and performance data to share with the team.

- Manage new employee onboarding; create and maintain onboarding materials.

- Execute HR initiatives - talent development, employee relations, employee appraisals, organizational development, and other generalist activities.

- Be the engagement point of contact for all requests regarding workplace support.

- Plan and organize team-building events and assist in cultivating a collaborative, friendly, and fun work environment.

- Proactively identify opportunities for efficiency and ways to improve our employer brand and candidate experience.

Background:

- Graduate in Engineering, Business, HR, Communications, or similar

- Early Experience in sourcing, recruiting, and closing exceptional talent (including passive candidates)

- Proficiency with MS Office suite, G-Suite tools, and experience working with HRIS and Applicant Tracking Systems

- Experience working with a technology startup would be a bonus.

- Have managed a team before.

Requirements:

- Highly Driven and Hungry individuals with strong organizational skills with a good eye for talent to quickly screen resumes identifying fit. Self-starter with exceptional persistence to excel in a quickly changing, unstructured environment.

- Ability to remain calm under pressure while managing multiple events, and conflicting priorities.

- Have high levels of personal accountability, sound judgment, and discretion in handling confidential information and situations.

- Excellent written communication and interpersonal skills - conveying clear and impactful messages through various channels across levels and building strong, productive relationships.

- Comfortable with numbers and drawing insights from analytics to make our processes smarter and more efficient. Proven track record of meeting and exceeding exceptions in results-measured environment.

What You'll Gain:

- Ground floor opportunity: Chance to shape the strategic direction of the company.

Work directly with the CEO.

- A chance to work on challenging problems and exercise creativity and leadership in your work

- A team of highly ambitious, fun, and collaborative co-workers who will fight beside you in the trenches to accomplish the amazing

- A chance to feel passionate about your job and change the course of an entire industry

What are some of the characteristics of ZenTradians:

- Ambitious, highly driven, and a hustling get-it-done rock star

- Cheerful & and full of positive energy with the ability to uphold employee morale

- A creative problem solver and scrappy/resourceful

- Have a passion and commitment to exponentially grow your career as well as a collaborative mindset for your colleagues.

Note: You will be required to operate in the US time zone which is - 3:00 PM IST to 12:00 AM IST from Pune Location

If you possess the qualifications and mindset, we're excited to hear from you!