ZenTrades - Manager - Human Resources

ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software.

Our Vision and Mission :

At ZenTrades our core focus is towards creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the way trade services industry operates by offering an AI-supported Co-Pilot system that will help tradesmen become efficient and enhance their customer satisfaction.

Innovative AI-Powered Solution :

- AI-powered modular SaaS business operating system (CRM + ERP), designed for trade services with a focus on compliance and regulations. ZenTrades' founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies.

- With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI.

- ZenTrades improves operational effectiveness and improves overall customer service by sending informative prompts and nudges. This technology is not only used for customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis.

Link of Product Demo: https://vimeo.com/manage/videos/853218147

- ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software.- Team Management Skills Preferred .Why should you join the ZenTrades Team?

- This is an opportunity to be part of the blitz-scaling team that's shaping an industry's narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field.

- At ZenTrades we foster the culture of openness and we aren't a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for organization, make mistakes that will assist us to grow through which we create a difference in customers and our lives. We encourage our people to challenge the status quo. We value creativity, hard work, initiative, and radical ideas above all else. We value transparency, vulnerability and love to work with people who are self-driven, resourceful and want to create an impact. Most importantly it's fun working with a group of people who are passionate about building a legacy.

- At ZenTrades we believe in the culture of transparency, vulnerability and enormous amount of ownership. The team celebrates the success and failure together. Every Leader within the team is hands-on and has inculcated the vision of being open towards putting the best interest of the organization first. The Leader should inspire the team, be resourceful to ensure the team and the organization is successful and also be hands-on in bringing the best resources within the team and promoting talent.

Responsibilities :

- Work collaboratively with the management to understand the business requirements and define consistent data-driven hiring metrics and goals. Lead talent planning initiatives, including manpower planning and resource rationalization.

- Strategize and create go-to-market strategies to build talent pipelines and executive tactical research (sourcing from LinkedIn, AngelList, etc.), referral generation, events, and sourcing campaigns

- Draft the job descriptions and manage job postings on external job boards.

- Screen resumes and interviews with potential candidates to determine fit (technical and cultural). Work with the executive team to schedule interviews and follow through with candidates on feedback.

- Regularly track pipeline, priorities, and performance data to share with the team.

- Manage new employee onboarding; create and maintain onboarding materials.

- Execute HR initiatives - talent development, employee relations, employee appraisals, organizational development, and other generalist activities.

- Be the engagement point of contact for all requests regarding workplace support.

- Plan and organize team-building events and assist in cultivating a collaborative, friendly, and fun work environment.

- Proactively identify opportunities for efficiency and ways to improve our employer brand and candidate experience.

Background :

- Graduate in Engineering, Business, HR, Communications, or similar

- Early Experience in sourcing, recruiting, and closing exceptional talent (including passive candidates)

- Proficiency with MS Office suite, G-Suite tools, and experience working with HRIS and Applicant Tracking Systems

- Experience working with a technology start-up would be a bonus.

- Team Management Skills Preferred .