Background: Xiaomi is focused on being the most user-centric Mobile Internet company to constantly exceed user expectation through innovations of software, hardware and Internet services. Founded by Lei Jun and seven entrepreneurs, Xiaomi started in 2010 and launched MIUI, a deeply optimized Android-based operation system. We now offer a variety of products and services mainly through our e-commerce web sites, including Mobile Phones, MI Charger and other accessories. With many innovations, Xiaomi strives to re-invent the Mobile Internet business. - Just for fans- is the slogan of Xiaomi as every step of the way is led by our hardcore fans. Summary: As a core member of the Xiaomi India team, the Assistant service manager will be primarily responsible for setting up and running after sales service operations of Xiaomi in India. This position is a key specialist role managing the warranty, after sales services for Xiaomi Products and India including management of Service partners, Walk-in Centers, and Spare parts logistics. Roles & responsibilities: - The formulation of overseas service policy, and to streamline the organization; - The data of different business departments, provide business improvement and readjust the opinion, cooperate with the company internal resources, and continuously improve customer satisfaction - Supporting the lead for the service readiness of new products in the country or region - The management, supervision and evaluation of the local after-sales agency. - Overseas after-sales service contract signing and negotiation - Solving customer complaints, coordinate after-sales agency to provide a satisfactory solution

Anywhere in India/Multiple Locations

Xiaomi - Field Service Manager 

Xiaomi - Field Service Manager  ,Job Description for Xiaomi - Field Service Manager  in Xiaomi in  Anywhere in India/Multiple Locations for (5-8) years of experience. Apply Now!

Job Description for Xiaomi - Field Service Manager  in Xiaomi in  Anywhere in India/Multiple Locations for (5-8) years of experience. Apply Now!