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30/11 Ambika
Manager at Writer Business Services Pvt Ltd

Views:286 Applications:46 Rec. Actions:Recruiter Actions:15

Writer Corporation - Manager/Senior Manager - Business Transformation & Excellence CoE (5-8 yrs)

Mumbai Job Code: 1187619

Key responsibilities:

1. Program Management Office (PMO): Manage transformation programs including Digital Transformation, Sustainability, and RBNQA through strong PMO activities.

Key activities include

- Assist in creating a Business case, Project charter, and other key project assets/documents

- Map and monitor action plans, timelines, costs, and Key Performance Indicators (KPIs) with baseline/targets.

- Add value to projects at all levels through thought leadership/analysis / fact-based value-adding inputs.

- Ensure quality, cost, and KPIs of the program are met by coordination and timely escalation to appropriate stakeholders/program sponsors

2. Project Management: Plan, oversee, and manage select Group critical projects including Post-merger integration, Consulting engagements, and Software implementation projects

- Mobilize project teams, create project charter and plans

- Carry out vendor/solution evaluations and develop recommendations working with project SMEs.

- Coordinate efforts with stakeholders in the business at all levels as well as the project SMEs and vendors to ensure success in implementation and delivery.

- Manage and take corrective actions on project delays, overruns and underperformance and seek stakeholder buy-in on catch-up plans.

- Actively assess and manage risks in the project to ensure success.

- Drive change management initiatives and communications management for assigned projects.

3. Business Excellence: Drive excellence across the organization and improve adoption of Malcolm Baldrige Excellence model (MBEM)/Ramakrishna Bajaj National Quality Awards(RBNQA) across branch locations as well as international locations. Some of the key activities are

- RBNQA application writing

- Readiness for external assessment

- Execution of identified areas of improvement from RBNQA assessment feedback

- Identify and deliver Quality and Process Improvement projects in the businesses and functions.

4. Digital Transformation: Drive Writer's Digital Transformation agenda by identifying and delivering digitization and automation initiatives for the businesses and functions.

- Measure and report the Digital Maturity score of the organization by carrying out assessments and surveys

5. Innovation: Drive internal idea discovery and incubation through the implementation of the Group's Innovation lab blueprint

- Drive external venture scouting and investment by partnering with external startup investing ecosystem

6. Knowledge Management and innovation fostering: Drive Group's Knowledge Management Initiative

- Govern and enhance maturity levels of Standard Operating Procedures (SOPs) to ensure that they are kept updated and relevant.


5-8 years of relevant experience in corporate or consulting assignments. Previous stint in IT/ITES/Startups/ Consulting preferred.

Note: If you have already responded to the previous job post for the same position, your profile is already with HR. Please do not apply again.

Salary :

18 to 21 Lakhs Plus Incentives

Location : Mumbai , Chinchpokli

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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